Job Description
Assists patients, families, and significant others with their psychological, social, environmental, financial, and emotional problems by conducting the needed psychosocial assessments that are related to presenting problems/concerns by providing the necessary interventions needed to enhance patient quality of living.
Responsibilities
- Managerial: Being involved in the daily management of workload allocation within the specialist area, taking into account the changing/competing demands and making decisions about prioritization of caseloads.
- Potential Supervision of junior staff and ensuring their abidance to going rules and policies as applied and implemented in the Section/Department/Facility.
- Technical: Taking Care Management responsibility for vulnerable clients, including the production of comprehensive assessments of client needs, formulization of a social care plan, and identification of relevant resources to meet the individual’s needs; coordinating the delivery of social care plans and liaising with appropriate government or charity agencies where appropriate following assessment.
- Carrying out initial comprehensive person-centered psychosocial assessments, planning and implementing individual strategies of care to meet identified needs in conjunction with the service user, care giver and MDT as appropriate, and updating the patient file history as required by JCI.
- Acting as an advocate for the patient to ensure their expressed wishes are central when planning care to meet long-term care needs.
- Consider any legal issues for patients admitted and liaise with the admitting authority such as police, judicial, prosecution, and provide necessary reports to discharge patients safely.
- Participate in safe and effective decision making to facilitate a safe, timely discharge from bedded units and community teams.
- Liaise effectively with other agencies including government and charity involved in the care of the individual to maintain and enhance professional working relationships.
- Work closely with patients/family in directing them to the appropriate resources and support when needed.
- Follow up with psychiatric visits from other hospitals to assess the patient case; record unusual conditions/limitations and document examination time and room number.
- Respect the rights of the individual service user and their families, embracing values, spiritual beliefs and customs.
- Follow up with approved ER exempted cases of needy patients, and ensure their treatment coverage is processed and directed to the concerned department.
- Promote awareness of social care/social work context and anti-discriminatory practice to other professionals and facilitate multi-disciplinary working.
- Networking and liaise with other professionals and external organizations to provide services and to challenge and question when necessary in the best interests of the user.
- Negotiate a diverse and challenging complexity of needs to a range of providers/agencies and coordinate the organization of care packages and access to resources and information.
- Promote, enable and empower individuals, families and carers through representation of rights; advocacy; nurturing strengths to make informed life decisions.
- Maintain and promulgate high standards of clinical record keeping including electronic data entry, reporting, and professional self-governance in accordance with professional codes of practice.
- Manage frequent exposure to highly distressing and emotional circumstances, maintaining substantial mental effort and concentration.
- Maintain and enforce confidentiality of patient, staff and other information in accordance with professional codes of conduct and legislation.
- Provide crisis interventions as needed and participate in complex discharge planning with the MDT to ensure smooth transition of care for patient and family.
- Participate in MDT meetings to discuss and advocate for patient and family needs (physical, social and emotional).
- Engage in providing clinically appropriate psychoeducation and direct therapeutic interventions as warranted to address patient and families’ psychosocial needs and concerns.
- Evaluate, assist and counsel children and their caregivers on issues related to child protection.
- Contribute to breaking bad news and the bereavement process following the facility’s process and best practices.
Qualifications
- Qualification: Special Certificate.
- Required: Two years of experience.
- Desired: N.A.