Clinic Operations Manager clinic in Polyclinic

Ontime Healthcare; Dubai; On-site; AED 120,000 - 200,000; Full time

Job summary

A healthcare group in Dubai is seeking a highly skilled Clinic Operations Manager. The role involves overseeing clinic operations, ensuring compliance with DHA regulations, managing EMR systems, and handling billing processes. The ideal candidate should have extensive experience in healthcare management and exceptional leadership skills. Salary and benefits are included.

Benefits

Salary + Benefits

Qualifications

• Experience in clinic operations management in a Dubai-based healthcare setting.
• In-depth knowledge of DHA regulations and EMR systems.
• Strong leadership and communication skills.

Responsibilities

• Manage all operational aspects of the clinic.
• Ensure compliance with DHA regulations and implement necessary protocols.
• Oversee EMR systems for patient information management.
• Manage the billing process including claims submission.
• Monitor clinic performance using KPIs.

Skills

Clinic operations management

DHA regulations knowledge

EMR systems proficiency

Billing processes management

Strong leadership

Problem-solving skills

Organizational skills

Education

Bachelor's degree in healthcare management or related field

Tools

Healthcare management software

Microsoft Office Suite

Job description

Overview

Ontime Group is seeking a highly skilled Clinic Operations Manager to oversee our clinic operations in Dubai. The ideal candidate will have extensive experience with DHA regulations, EMR (Electronic Medical Records) systems, and billing processes. In this role, you will ensure that our clinic operates smoothly while maintaining compliance with all healthcare regulations and standards.

Key Responsibilities

• Manage and coordinate all operational aspects of the clinic, including staffing, scheduling, and supply chain management
• Ensure compliance with DHA regulations and standards, implementing necessary protocols and training for staff
• Oversee EMR systems to ensure accurate and secure patient information management
• Manage the billing process, including insurance verification, claims submission, and payment reconciliation
• Monitor clinic performance using key performance indicators (KPIs) to identify areas for improvement
• Implement best practices to enhance operational efficiency and patient satisfaction
• Provide training and support for staff on EMR systems, billing procedures, and compliance matters
• Serve as a liaison between the clinic and external partners, including vendors and insurance companies

Requirements

• Bachelor's degree in healthcare management, business administration, or a related field
• Significant experience in clinic operations management, preferably in a Dubai-based healthcare setting
• In-depth knowledge of DHA regulations, EMR systems, and billing processes
• Strong leadership and communication skills
• Ability to manage multiple priorities in a fast-paced environment
• Proven problem-solving and organizational skills
• Exceptional attention to detail and accuracy
• Proficient in healthcare management software and Microsoft Office Suite
• Commitment to delivering high-quality patient care and achieving operational excellence

Benefits

Salary + Benefits