Client Success & Operations Coordinator

CanonEurope; Dubai; On-site; AED 80,000 - 100,000; Full time

Job summary

A leading technology company in Dubai is seeking a candidate for a position that supports day-to-day client communication and job tracking. Responsibilities include administering MPS contracts, preparing reports, and ensuring service delivery aligned with SLAs. Ideal candidates should have a background in the print industry, strong organizational skills, and proficiency in Microsoft Office and CRM software. This is an excellent opportunity for those looking to thrive in a client-facing role.

Benefits

Professional development opportunities

Inclusive work culture

Commitment to sustainability

Qualifications

• Bachelor's degree preferred or equivalent work experience in a client-facing or production coordination role.
• 2 years in the print industry preferably in customer service account coordination or production.
• Strong knowledge of print production processes, terminology, and timelines.

Responsibilities

• Support day-to-day client communication and job tracking.
• Administer and maintain records of MPS contracts and machines.
• Prepare review decks for MPS accounts covering various operational metrics.

Skills

Organizational skills

Time-management skills

Proficient in Microsoft Office

Communication skills

Attention to detail

Education

Bachelor's degree or equivalent work experience

Tools

Power BI

CRM software

Job description

A leading technology company in Dubai is seeking a candidate for a position that supports day-to-day client communication and job tracking. Responsibilities include administering MPS contracts, preparing reports, and ensuring service delivery aligned with SLAs. Ideal candidates should have a background in the print industry, strong organizational skills, and proficiency in Microsoft Office and CRM software. This is an excellent opportunity for those looking to thrive in a client-facing role.