Client Service Officer / Hostess

Beno; Dubai; On-site; AED 120,000 - 200,000; Full time

Job summary

A reputable service company in Dubai is seeking a Client Relations Officer/Hostess. This role will involve welcoming clients, assisting with their needs, and maintaining a positive environment. Responsibilities include managing bookings, addressing client inquiries, and building relationships to enhance loyalty. The ideal candidate should possess excellent communication skills, a professional appearance, and the flexibility to work shifts. Competitive salary and opportunities for personal growth are offered.

Benefits

Competitive salary and benefits

Dynamic work environment

Opportunities for growth

Qualifications

• Previous experience as a hostess or client relations officer is preferred.
• Strong communication skills and a positive attitude are essential.
• Flexibility to work in shifts, including weekends and holidays.

Responsibilities

• Greet and welcome clients with a friendly demeanor.
• Assist clients by answering inquiries and guiding them.
• Manage bookings efficiently and handle feedback gracefully.

Skills

Excellent communication

Interpersonal skills

Problem-solving skills

Professional appearance

Job description

Overview

Job Description: As a Client Relations Officer / Hostess, you will be the face of our company, responsible for creating a positive first impression.

Your role involves welcoming clients, assisting them with their needs, and ensuring their experience is exceptional.

You will also be responsible for maintaining a welcoming and organized environment.

Responsibilities

• Greet and welcome clients with a friendly and professional demeanor.
• Assist clients by answering inquiries and guiding them through our services/products.
• Manage bookings efficiently.
• Build and maintain positive relationships with clients to enhance customer loyalty.
• Handle client feedback and complaints gracefully, ensuring prompt resolution.
• Collaborate with team members to ensure smooth operations and high service standards.

Requirements

• Previous experience as a hostess, client relations officer, or in a customer-facing role is preferred.
• Excellent communication and interpersonal skills.
• Professional appearance and a positive attitude.
• Strong problem-solving skills and the ability to remain calm under pressure.
• Flexibility to work in shifts, including weekends and holidays.
• English language is a must, additional languages is an advantage.

What We Offer

• Competitive salary and benefits package.
• A dynamic and supportive work environment.
• Opportunities for growth and career development.