Client Relations Lead: Front Desk & Office Ops

Nathan HR Human Resources; Dubai; On-site; AED 120,000 - 200,000; Full time

Job summary

A company providing serviced offices in Dubai is seeking a Client Relations Associate to manage front desk operations and assist clients. The role involves customer service, administrative tasks, and coordination of office operations. Ideal candidates should have 3-5 years of experience in a client-facing role, preferably in the hospitality or service industry, and strong problem-solving skills. Arabic speakers are preferred. Competitive compensation offered.

Qualifications

• 3-5 years experience in a customer-facing role.
• Experience in Hospitality or Customer Service Industry.
• Sales experience is a plus.
• Arabic Speakers preferred.

Responsibilities

• Act as first responder to clients regarding service requests.
• Supervise team of assistants to ensure proper service knowledge.
• Provide supportive link between clients and internal operations.
• Oversee office inventory activities.
• Resolve complaints of clients and staff.

Skills

Customer service

Team supervision

Problem-solving

Job description

A company providing serviced offices in Dubai is seeking a Client Relations Associate to manage front desk operations and assist clients. The role involves customer service, administrative tasks, and coordination of office operations. Ideal candidates should have 3-5 years of experience in a client-facing role, preferably in the hospitality or service industry, and strong problem-solving skills. Arabic speakers are preferred. Competitive compensation offered.