Client Experience & Service Coordinator

Southwest Income Tax Accunting; Dubai; On-site; AED 60,000 - 80,000; Full time

Job summary

A prominent UAE-based company is looking for a Customer Service Coordinator to manage daily client communications and ensure a high level of customer satisfaction. Responsibilities include coordinating customer requests, resolving complaints, and preparing reports for management. The ideal candidate is fluent in Arabic and English, has at least one year of relevant experience, and possesses strong organizational skills. This role offers competitive salaries, professional training, and career development opportunities.

Benefits

Competitive salaries

Career development opportunities

Professional training

Performance incentives

Qualifications

• Minimum of one year experience in customer service or administrative coordination.
• Ability to manage time and work effectively in a fast-paced environment.

Responsibilities

• Organize daily communication with clients.
• Coordinate customer requests from start to finish.
• Monitor customer complaints and ensure resolution.

Skills

Fluency in Arabic

Good command of English

Strong communication skills

Organizational skills

Ability to multitask

Education

High school diploma

Diploma or bachelor’s degree in Business Administration

Job description

A prominent UAE-based company is looking for a Customer Service Coordinator to manage daily client communications and ensure a high level of customer satisfaction. Responsibilities include coordinating customer requests, resolving complaints, and preparing reports for management. The ideal candidate is fluent in Arabic and English, has at least one year of relevant experience, and possesses strong organizational skills. This role offers competitive salaries, professional training, and career development opportunities.