Client Engagement Manager IT Sales

Intertec Softwares; Dubai; On-site; AED 300,000 - 400,000; Full time

Job summary

A leading IT services provider is looking for a Senior Client Engagement Manager in Dubai. This role involves driving strategic growth in the UAE market by managing the sales cycle and building relationships with enterprise and public-sector clients. The ideal candidate will have a Bachelor's in IT, an MBA preferred, and 10 years of experience in IT solution sales, specializing in negotiation and stakeholder management.

Qualifications

• 10 years of experience in IT solution sales handling enterprise accounts.
• Experience working with OEMs and enterprise customers in the UAE/GCC.

Responsibilities

• Develop and execute a territory sales strategy focused on UAE sectors.
• Lead the end-to-end sales process from prospecting to contract closure.
• Own and grow key customer accounts.

Skills

IT solution sales / business development

Negotiation skills

Stakeholder management

Pipeline forecasting

Education

Bachelor's degree in IT

MBA in Sales/Marketing

Tools

Cloud & Infrastructure (Azure, AWS, Oracle)

Enterprise Platforms (Microsoft Dynamics, ERP, CRM)

ITSM/ESM (ServiceNow, Ivanti, ManageEngine)

RPA & Automation solutions

Low-code / No-code platforms

Job description

Company Overview

Intertec Softwares Pvt Ltd is a reputable IT services company headquartered in Dubai with a strong presence in the Middle East and India. Specializing in digitalization IT services smart assets IoT and cybersecurity Intertec serves sectors such as Retail Banking Insurance and Healthcare. With over 200 employees the company is recognized for its commitment to innovation customer satisfaction and operational maturity.

Job Overview

The Senior Client Engagement Manager IT Solution Sales will drive strategic business growth in the UAE market by selling Intertecs IT solutions and services portfolio. This role focuses on enterprise and public-sector clients managing the full sales cycle building long-term relationships and achieving revenue and profitability targets.

Qualifications and Skills

• Bachelors degree in IT; MBA in Sales/Marketing preferred.
• 10 years of experience in IT solution sales / business development handling enterprise accounts and closing complex IT deals.
• Strong background in:
  • AMC renewals & new business generation
  • Software maintenance renewals & upgrades
  • Outsourcing managed services & professional services
  • Exposure to one or more IT solution domains:
    • Cloud & Infrastructure Azure AWS Oracle
    • Enterprise Platforms Microsoft Dynamics Asset Management ERP CRM
    • ITSM/ESM ServiceNow Ivanti ManageEngine
    • RPA & Automation solutions
    • Low-code / No-code platforms
• Strong negotiation stakeholder management and pipeline forecasting skills.
• Experience working with OEMs distributors and enterprise customers in the UAE/GCC.

Roles and Responsibilities

Business Development & Sales Growth

• Develop and execute a territory sales strategy focused on UAE sectors such as government BFSI healthcare retail and enterprise.
• Identify qualify and close new IT solution opportunities.
• Lead the end-to-end sales process from prospecting to contract closure.
• Maintain accurate forecasting and CRM updates.

Account Management

• Own and grow key customer accounts by understanding needs and positioning relevant solutions.
• Drive upsell and cross-sell initiatives across Intertecs IT services and solutions.

Collaboration & Solution Positioning

• Work closely with pre-sales delivery and practice teams to design tailored solutions.
• Partner with OEMs like Microsoft Oracle Cisco ServiceNow etc. for solution alignment and joint engagements.
• Provide insights on customer demand and market gaps.

Tendering & Proposal Management

• Lead RFP/RFQ responses including solution design inputs pricing compliance and documentation.
• Conduct commercial and technical negotiations with procurement teams and leadership stakeholders.

Market Intelligence

• Track UAE market trends competition and technology advancements.
• Identify new growth areas and potential risks.

Required Experience

Manager