Chief Steward and Hygiene Officer-Six Senses The Palm Dubai

InterContinental Hotels Group; United Arab Emirates; On-site; AED 200,000 - 300,000; Full time

Job summary

A leading international hotel group in the United Arab Emirates is seeking a Chief Steward & Hygiene Officer. The successful candidate will ensure the Stewarding Department operates efficiently while maintaining all food safety regulations. This requires a minimum of three years' experience in a luxury hotel environment, strong leadership skills, and advanced knowledge of operating hygiene standards. Candidates should also possess a vocational certification in hospitality and fluent English skills, with additional languages preferred.

Qualifications

• Minimum 3 years of experience in luxury hotels in a similar role.
• Ability to understand and control food safety standards.
• Familiarity with hygiene codes and procedures.

Responsibilities

• Ensure the Stewarding Department's performance is efficient.
• Maintain compliance with Food Safety regulations.
• Maximize payroll productivity and scheduling efficiency.
• Build and manage a loyal and effective team.
• Record guest complaints and report issues to management.
• Control the operational budget to maximize profitability.

Skills

Advanced MS Office skills

Food and Beverage terminology

Operating equipment knowledge

Inventory control

Fluent in English

Education

Vocational/Technical certification in hospitality

Job description

Responsibilities

• Ensuring the efficient performance of the Stewarding Department
• Ensuring the hotel is compliant with all required Food Safety regulations and audits as applicable to its location.
• Payroll costs will be minimized by maximizing the productivity and efficient scheduling of hosts
• Check incoming material, ensuring that all merchandise is in accordance with order sheets, receiving records and purchasing specifications.
• Build a loyal, productive and effective team. Ensure our hosts report for duty punctually, wearing the correct attire and deliver friendly, courteous, consistent and efficient service at all times.
• Record guest complaints, requests and solutions together with any other issues related to personnel, equipment, produce Etc. and report them to the Executive Chef or Executive Sous Chef.
• Interact with management of other departments within areas of responsibility and develop solid working relationships with them.
• Assist in the control of the outlet operational budget, ensuring that all costs are strictly controlled maximizing profitability.
• Ensure that the working area is of exemplary clean nature. Understand the team goals and objectives, ensuring that the maximum is done to achieve the targets.
• Be present throughout service.
• Maintain a high standard of personal appearance, grooming and hygiene.
• Knowledge of all safety, security and emergency procedures related to my position in line with brand and statutory requirements.
• Ensure the privacy of guests, partners and residential owners, applying an extra level of protection to any sensitive personal data and using confidential information only to perform my job.
• Attend meetings and training as required.
• Knowledge and strict adherence to LQA standards.

Qualifications

To execute the position of Chief Steward & Hygiene Officer, I have the required qualifications, technical skills and experience in a similar or greater role in luxury hotels with proven results. I possess a minimum of a vocational / technical certification in hospitality and more than three years’ experience in a similar hotel operational role.

Technical skills include Advanced MS Office – Word, Excel, PowerPoint and Outlook. I am familiar with Food and Beverage and culinary terminology, operating equipment, food and hygiene codes and controlling inventory.

Fluent in English; I understand that additional languages are preferred.

The above is intended to provide an overview of the role and responsibilities for a Chief Steward & Hygiene Officer at Six Senses The Palm, Dubai. It is not and does not infer that the above is an inclusive and/or exhaustive list of the duties and responsibilities inherent to the position.

Six Senses The Palm Dubai is an equal opportunity employer. This policy applies to all terms and conditions of employment.