Chief Concierge Manager

Anantara; Sir Bani Yas; On-site; AED 120,000 - 200,000; Full time

Job summary

A luxury hotel brand is seeking a skilled Concierge to lead and supervise the Concierge team, providing exceptional service to guests. Responsibilities include training staff and ensuring all requests are met efficiently. Candidates should have at least two years' experience in a similar role, excellent communication skills in English, and the ability to work a flexible schedule. Knowledge of local and foreign languages is a plus.

Qualifications

• Minimum two years experience as a Concierge in a similar quality hotel.
• Minimum one year supervisory experience.
• Well groomed.
• Able to work a flexible schedule, including weekends and holidays.

Responsibilities

• Assist in leading and supervising the Concierge team.
• Train and supervise Concierge staff.
• Fulfill guest requests for information or assistance courteously.

Skills

Excellent communication skills in English – oral and written

Outstanding guest relations skills

Knowledge of local and foreign languages

Job description

Job Description

You will assist in leading and supervising the Concierge team to ensure they offer the best service, knowledge and assistance to guests. Responsible for training and supervising Concierge staff. Ensures that all guest requests for information or assistance are fulfilled in an exceptionally courteous, efficient, and professional manner commensurate the hotel brand. Promotes hotel food and beverage facilities and recreational activities. Provides knowledgeable and comprehensive information about hotel and surrounding area, including restaurants, attractions, transportation, and recreational activities.

Qualifications

• Excellent communication skills in English – oral and written. Knowledge of local and foreign languages is an advantage.
• Outstanding guest relations skills
• Minimum two years experience as a Concierge in a similar quality hotel
• Minimum one year supervisory experience
• Well groomed
• Able to work a flexible schedule, including weekends and holidays

Additional Information

Remote Location