Catering & Events Manager

Centro Sharjah; Sharjah; On-site; AED 120,000 - 200,000; Full time

Job summary

A leading hotel chain is seeking a passionate Director of Catering & Events to oversee sales efforts, ensuring extraordinary customer service and successful event execution. Key responsibilities include monitoring event production, maintaining communication with clients, and maximizing revenue. Ideal candidates should have experience in catering management and a proven sales strategy background.

Qualifications

• Proven track record in catering and events management.
• Experience in directing sales efforts and training teams.
• Strong understanding of banquet and event production processes.

Responsibilities

• Monitor event production to achieve planned goals.
• Plan and administer events office functions for qualified leads.
• Maintain timely communication with all accounts and prospects.
• Handle incoming group leads and negotiate contracts.
• Maximize revenue from available public space for group business.

Skills

Customer service

Sales strategy

Event management

Communication

Negotiation

Job description

We are currently seeking for passionate and dynamic Sales professionals who pride themselves on their ability to deliver extraordinary levels of customer service and provide creative solutions to our guests.

As a Director of Catering & Events / Catering & Events Manager you are responsible to oversee day to day sales efforts of Catering and Events department with specific responsibilities for directing sales, training and maintaining systems in view of achieving the departmental and hotel targets, whereby your role will include key responsibilities such as:

Responsibilities

• Monitor Event production and adjust activities, to achieve planned goals
• Plan, establish goals, and administer Events Office function to deliver qualified leads
• Develop active communication and close rapport with Rotana Sales Offices and other sources of sales / Events information & support
• Maintain timely and responsive communication with all accounts and prospects
• Handle all incoming group & banquet leads generated, jointly with the concerned sales division including all communication, negotiation and contracting required
• Assess group business to maximize contribution from available public space, generating room revenues whilst achieving banqueting budgets
• Yield all leads prior to the offer letter being sent out, in terms of, venue assigned or rates offered - especially in an area set up
• Ensure that Sales and Catering PMS is well managed, maintained and updated as per company policy & standards
• Ensure all Group’s & Events are handled as per the policy and company standards
• Determine the discount rates & percentages, along with the Rev Res Managers and communicate negotiation currencies with all sales divisions