Call Center Agent Automotive Division

ALBA CORP; Dubai; On-site; AED 60,000 - 120,000; Full time

Job summary

A leading automotive service company based in Dubai is seeking a Call Center Agent to handle outbound calls and engage with potential customers for automotive services. The ideal candidate will have excellent communication skills, a persuasive approach, and a strong work ethic. This is a full-time on-site position offering a salary of 3000 AED per month along with performance-based incentives. Medical insurance and continuous training support are also provided, making it a great opportunity for growth in the automotive industry.

Benefits

Medical insurance

Visa sponsorship

Continuous training and development support

Qualifications

• Proven experience in outbound calling or telesales, preferably in automotive.
• Ability to confidently present offers to potential customers.
• Strong work ethic and motivation to meet performance goals.

Responsibilities

• Make outbound calls to potential customers to promote automotive services.
• Schedule test drives and service bookings.
• Meet daily and monthly performance targets.

Skills

Excellent verbal communication

Interpersonal skills

Ability to handle objections

Fluency in English

Familiarity with CRM systems

Job description

We are looking for a Call Center Agent to join our dynamic team and handle outbound calls for our Automotive division. This role is ideal for someone with excellent communication skills, a persuasive approach and a targetdriven mindset. The ideal candidate will be comfortable speaking to leads promoting automotive services or vehicles and booking appointments with potential buyers or service customers. If you enjoy connecting with people and thrive in a fastpaced environment.

Key Responsibilities

Outbound Calling & Lead Engagement

• Make outbound calls to potential customers from our database and lead sources.

• Clearly and confidently present automotive services offers and vehicle options over the phone.

• Identify client needs and offer suitable vehicle or service solutions.

• Schedule test drives service bookings or showroom visits for potential clients.

• Maintain accurate records of conversations outcomes and client preferences.

Performance & Reporting

• Meet daily and monthly performance targets for calls leads and conversions.

• Log all communication details using the companys CRM platform.

• Share regular feedback to enhance script effectiveness and customer engagement.

Collaboration & Development

• Coordinate with the sales and service teams to ensure quality lead followup.

• Participate in product training and call coaching to boost effectiveness.

• Stay up to date with new vehicle arrivals promotions and service packages.

Requirements

• Proven experience in outbound calling telesales or a similar role preferably in automotive or related industries.

• Excellent verbal communication and interpersonal skills.

• Ability to handle objections while remaining confident and professional.

• Fluency in English (Arabic is a plus).

• Familiarity with CRM systems and call documentation processes is preferred.

• A positive attitude strong work ethic and motivation to meet performance goals.

Salary & Benefits

• Salary: 3000 AED per month attractive performancebased incentives.

• Benefits: Medical insurance as per UAE law visa sponsorship and continuous training and development support.

Work Arrangement

• Type: Fulltime onsite position.

• Note: Remote or hybrid work is not available. Candidates must be based in or willing to relocate to the UAE.

Why Join Us

Be part of a highenergy team in one of the UAEs most active industries Automotive.
Unlock unlimited earning potential through commissionbased incentives.
Receive continuous training and career advancement opportunities.
Contribute to a growing company that values performance communication and teamwork.

Ready to drive results and accelerate your career Apply now!