Call Center

Dautom; Abu Dhabi Emirate; On-site; AED 60,000 - 120,000; Full time

Job summary

A leading IT consulting firm in Abu Dhabi is seeking candidates for a customer support role in their call center. The successful candidate will handle customer inquiries and provide top-notch service across various bank products. Ideal applicants should have 1-2 years of experience in a call center environment, be willing to work 6 days a week, and possess strong knowledge of banking services.

Qualifications

• Minimum 1-2 years of experience in a call center.

Responsibilities

• Professionally handle customer's interactions and ensure that issues are resolved both promptly and thoroughly.
• Provide high-class service and support for various bank products.
• Adhere to call center scheduling and maintain a high level of adherence.
• Maintain a high knowledge about the bank's products and services.

Job description

Overview

Dautom is a prominent name across the globe in IT consulting services. With a relentless commitment to innovation and excellence, we empower businesses to bolster their IT teams with top-tier talent.

Our greatest asset is our talented team of IT professionals. Our journey towards becoming an employer of choice has been built on a foundation of trust, respect, and unwavering support for our employees' growth and well-being.

We take pride in being a great place to work, and we invite you to explore what sets us apart in the world of technology and corporate culture

Key Responsibilities

• Professionally handle customer's interactions and ensure that issues are resolved both promptly and thoroughly .
• Provide high class service and support bank different products.
• Adhere to call center scheduling and maintain high level of adherence.
• Maintain a high knowledge about the banks product and services.

Job Specification

• Minimum 1-2 years of experience in call center
• Candidates are required to work 6 days a week