C&B Specialist

Remotedxb; Dubai; On-site; AED 223,200 - 357,120; Full time

Benefits offered by this job

Health & Wellness Focus

Global Medical Coverage

Growth Opportunities

Benefits Programs (gym, stomatology,心理

Job summary

Growe is seeking a Compensation & Benefits Specialist in Dubai to manage base pay, shift differentials, overtime, bonuses, and other rewards for the Customer Support team. You will run the monthly payroll, collect inputs, validate changes, and ensure accurate, on-time payouts while upholding company policies.

You will write and maintain pay and benefits procedures, answer questions from CS leads and staff, track discrepancies, and partner with Finance and People Ops to keep rewards aligned with

Qualifications

• 2+ years of experience in compensation and benefits, payroll, or total rewards.
• Hands-on experience running monthly payroll cycles and handling multiple compensation types.
• Experience writing and maintaining process documentation or internal policies.
• Strong Excel and Google Sheets skills.

Responsibilities

• Administer and maintain compensation and benefits programs for the Customer Support team.
• Run the monthly payroll cycle and ensure accurate, on-time payouts.
• Write and maintain pay, benefits, and related policy documentation.
• Be the main contact for pay and benefits questions from CS leads and staff.
• Track and reconcile compensation types and flag discrepancies early.
• Partner with Finance, People Ops, and CS management to align rewards with business needs.
• Support audits and reporting on compensation and benefits data.
• Suggest improvements to pay and benefits processes.

Skills

Upper-intermediate English

Tools

Excel

Google Sheets

Job description

Responsibilities

• Administer and maintain compensation and benefits programs for the Customer Support team, including base pay, shift differentials, overtime, bonuses, and other incentive types
• Run the monthly payroll cycle for the team: collect and validate inputs, process changes, and ensure accurate, on-time payouts
• Write and maintain clear instructions, policies, and procedures covering pay, benefits, and related processes
• Act as the main point of contact for pay and benefits questions from Customer Support leads and team members
• Track and reconcile different compensation types and flag discrepancies early
• Partner with Finance, People Ops, and Customer Support management to keep rewards practices aligned with business needs
• Support regular audits and reporting on compensation and benefits data
• Suggest improvements to existing pay and benefits processes

Requirements

• 2+ years of experience in compensation & benefits, payroll, or total rewards
• Hands-on experience running monthly payroll cycles and handling multiple compensation types
• Experience writing and maintaining process documentation or internal policies
• Strong Excel and Google Sheets skills
• Upper-intermediate English (written and spoken)
• Experience with Customer Support or shift-based teams or iGaming background is a plus

Benefits

• Health & Wellness Focus
• Global Medical Coverage
• Growth Opportunities
• Benefits Programs (gym, stomatology, psychological services, etc.)
• Performance-Driven Rewards
• Dynamic Work Environment

About the Company

Growe is a leading business advisory and services group in iGaming and Entertainment, helping businesses navigate the fast-evolving industry and achieve sustainable growth.