Butler - The St Regis Downtown Dubai

Marriott Hotels Resorts; Dubai; On-site; AED 60,000 - 120,000; Full time

Job summary

A leading luxury hotel chain in Dubai seeks a Butler to provide personalized services and unforgettable experiences for guests. The role demands exceptional interpersonal skills and a strong passion for guest service. Responsibilities include coordinating with other departments to meet guest needs and anticipating requirements proactively. Applicants must have at least 6 months of relevant experience and a high school diploma. Join our dedicated team to deliver uncompromising luxury service.

Qualifications

• 6 months of related work experience required.
• Ability to create a safe workplace and follow company policies.

Responsibilities

• Provide bespoke experiences and services to fulfill guest needs.
• Build rapport with guests and anticipate their needs.
• Coordinate efforts with Butler Valets and other departments.

Skills

Interpersonal skills

Service orientation

Ability to anticipate needs

Education

High school diploma or G.E.D. equivalent

Job description

POSITION SUMMARY

As the original house of luxury St. Regis continues to redefine modern luxury through service. At the core is the Butler program an icon to our heritage and the heart and soul of new luxury. It is high touch personalized creative and original. It is brought to life by all talent but serving as the primary face to the program is our Butler team who are the ultimate luxury ambassadors.

The Butler provides bespoke experiences and services to fulfill all guest needs during prearrival checkin throughout the stay and upon departure in partnership with other departments in the hotel operation. This includes coordinating efforts of Butler Valets and verifying that other departments supporting butler services are equipped to meet guest needs. The Butler is key to building rapport with guests proactively anticipate guest needs and acting upon them where possible.

While the St. Regis brand is steeped in history with roots that can be traced back to the early 1900s every team member is part of a trailblazing future to redefine modern luxury through service. The Butlers success is rooted in a deep passion for service uncompromising standards the ability to anticipate needs and impeccable interpersonal skills.

You will also be expected to create a safe workplace follow company policies and procedures uphold quality standards and ensure your uniform personal appearance and communications are professional. Butler team members will be on their feet and moving around (stand sit or walk for an extended time) and taking a handson approach to work (move lift carry push pull and place objects weighing less than or equal to 50 pounds without assistance). Doing all these things well (and other reasonable job duties as requested) is critical for Butler team members to get it right for our guests and our business each and every time.

PREFERRED QUALIFICATIONS

• Education: High school diploma or G.E.D. equivalent.
• Supervisory Experience: No supervisory experience.
• License or Certification: None

REQUIRED QUALIFICATIONS

• Related Work Experience: 6months related work experience required.

Marriott International is an equal opportunity believe in hiring a diverse workforce and sustaining an inclusive peoplefirst are committed to nondiscrimination onanyprotectedbasis such as disability and veteran status or any other basis covered under applicable law.