Butler (Russian speaker)

AccorHotel; Dubai; On-site; AED 40,000 - 50,000; Full time

Job summary

A luxury hotel in Dubai seeks a professional Butler to deliver exceptional personalized service to guests. Responsibilities include anticipating guest needs, managing requests, and ensuring a seamless service experience. The ideal candidate will have a proven background in high-end hospitality, exceptional communication skills, and the ability to maintain discretion. Flexibility in working hours is essential. This is a full-time position without remote work options.

Qualifications

• Proven experience as a Butler or in a similar high-end hospitality role.
• Ability to maintain discretion and confidentiality at all times.
• Professional appearance and demeanor.

Responsibilities

• Anticipate and fulfill guests needs with the utmost attention to detail.
• Manage guest requests efficiently.
• Coordinate with various departments to ensure seamless service delivery.

Skills

Exceptional communication and interpersonal skills

Strong attention to detail

Problem-solving abilities

Flexibility to work a rotating schedule

Fluency in English

Job description

We are seeking a highly professional and detail-oriented Butler to join our esteemed team at Sofitel Dubai The Palm. As a Butler in our luxury establishment you will be responsible for providing exceptional personalized service to our discerning guests ensuring their comfort and satisfaction throughout their stay.

• Anticipate and fulfill guests needs with the utmost attention to detail and discretion
• Manage guest requests efficiently including packing/unpacking laundry services and personal shopping
• Coordinate with various departments to ensure seamless service delivery
• Maintain an organized and immaculate environment in guest suites and common areas
• Prepare and serve meals snacks and beverages as required
• Assist with event planning and execution for private functions
• Handle guest correspondence and manage schedules as needed
• Ensure all service standards are met and exceeded consistently
• Maintain accurate records of guest preferences and special requirements
• Collaborate with team members to create a positive and luxurious guest experience
• Adapt to changing situations and guest needs with flexibility and professionalism

Qualifications

• Proven experience as a Butler or in a similar high-end hospitality role
• Exceptional communication and interpersonal skills
• Strong attention to detail and ability to anticipate guests needs
• Proficiency in etiquette protocol and luxury service standards
• Ability to maintain discretion and confidentiality at all times
• Excellent time management and organizational skills
• Problem-solving abilities and quick decision-making capabilities
• Physical stamina to stand for extended periods and lift up to 25 pounds
• Flexibility to work a rotating schedule including weekends and holidays
• Professional appearance and demeanor
• Ability to work effectively in a multicultural environment
• Basic computer skills for guest correspondence and record-keeping
• Fluency in English; knowledge of additional languages is a plus

Remote Work

No

Employment Type

Full-time