Butler

St. Regis Hotels & Resorts; Dubai Emirate; On-site; AED 67,000 - 112,000; Full time

Job summary

St. Regis Hotels & Resorts in Dubai's Palm Jumeirah seeks a Non-Management Butler to deliver bespoke guest experiences across pre-arrival to departure in partnership with other departments.

The Butler team is central to redefining modern luxury through attentive service and impeccable interpersonal skills. Candidates typically have 6 months related experience and a high school diploma; no supervisory responsibilities required.

Qualifications

• High school diploma or GED is required.
• 6 months related work experience is required.
• No supervisory experience required.

Skills

Guest service excellence

Interpersonal communication

Flexibility

Education

High school diploma or GED

Job description

Additional Information

Job Number 26111437

Job Category Rooms & Guest Services Operations

Location Palm Jumeirah, P.O. Box 53809, Dubai, United Arab Emirates, United Arab Emirates,VIEW ON MAP

Schedule Full Time

Located Remotely? N

Position Type Non-Management

Position Summary

As the original house of luxury, St. Regis continues to redefine modern luxury through service. At the core is the Butler program, an icon to our heritage and the heart and soul of new luxury. It is high-touch, personalized, creative and original. It is brought to life by all talent but serving as the primary face to the program is our Butler team, who are the ultimate luxury ambassadors. The Butler provides bespoke experiences and services to fulfill all guest needs during pre-arrival, check-in, throughout the stay and upon departure, in partnership with other departments in the hotel operation. This includes coordinating efforts of Butler Valets, and verifying that other departments supporting butler services are equipped to meet guest needs. The Butler is key to building rapport with guests, proactively anticipate guest needs and acting upon them where possible. While the St. Regis brand is steeped in history with roots that can be traced back to the early 1900s, every team member is part of a trailblazing future to redefine modern luxury through service. The Butler’s success is rooted in a deep passion for service, uncompromising standards, the ability to anticipate needs and impeccable interpersonal skills. You will also be expected to create a safe workplace, follow company policies and procedures, uphold quality standards, and ensure your uniform, personal appearance, and communications are professional. Butler team members will be on their feet and moving around (stand, sit, or walk for an extended time) and taking a hands-on approach to work (move, lift, carry, push, pull, and place objects weighing less than or equal to 50 pounds without assistance). Doing all these things well (and other reasonable job duties as requested) is critical for Butler team members – to get it right for our guests and our business each and every time.

Preferred Qualifications

• Education: High school diploma or G.E.D. equivalent.
• Supervisory Experience: No supervisory experience.
• License or Certification: None

Required Qualifications

• Related Work Experience: 6-months related work experience required.

At Marriott International, we are dedicated to being an equal opportunity employer, welcoming all and providing access to opportunity. We actively foster an environment where the unique backgrounds of our associates are valued and celebrated.Our greatest strength lies in the rich blend of culture, talent, and experiences of our associates. We are committed to non-discrimination on any protected basis, including disability, veteran status, or other basis protected by applicable law.

Combining timeless glamour with a vanguard spirit, St. Regis Hotels & Resorts is committed to delivering exquisite experiences at more than 50 luxury hotels and resorts in the best addresses around the world. Beginning with the debut of The St. Regis hotel in New York by John Jacob Astor IV at the dawn of the twentieth year, the brand Be where you can do your best work, begin your purpose, belong to an amazing global team, and become the best version of you.