Business Excellence - Assistant Manager

Albatha Group; Sharjah; On-site; AED 120,000 - 200,000; Full time

Job summary

A leading organization in the UAE is seeking an Assistant Manager for Business Excellence to oversee documentation projects and support process improvement initiatives. The ideal candidate should have 6-10 years of experience, strong project management skills, and proficiency in BPMN with tools like SAP Signavio. Responsibilities include analyzing process performance, facilitating stakeholder engagement, and delivering presentations. This role aims to drive innovation and enhance productivity within the organization. Competitive salary and benefits offered.

Qualifications

• Approximately 6-10 years of relevant experience in business excellence and process improvement.
• Proficiency in Business Process Model and Notation (BPMN).
• Experience in business improvement methodologies such as BPM, Continuous Improvement, and Lean Six Sigma.

Responsibilities

• Oversee BPM documentation projects across the company.
• Support the development and prioritization of business improvement initiatives.
• Enhance the business's capability in process improvement disciplines and tools.

Skills

Project Management Skills

Collaboration Skills

Process Improvement

Innovation Skills

Education

Bachelor's degree in business administration, information systems, finance, or a related field

Tools

SAP Signavio

Job description

Job Title: Business Excellence - Assistant Manager

Job Location: Sharjah, UAE

Job Overview

The primary purpose of the Assistant Manager Business Excellence is to support the documentation, development and prioritization of business improvement initiatives to continuously improve processes, enhance productivity, eliminate waste, and drive innovation. The role involves utilizing process improvement disciplines and tools, performing process diagnostics, engaging with stakeholders, facilitating problem-framing exercises, and delivering executive-level presentations.

Key Responsibilities

• Oversee BPM documentation projects across Albatha Group
• Support the development and prioritization of business improvement initiatives to continuously improve processes, productivity, eliminate waste, and innovate.
• Enhance the business's proficiency in process improvement disciplines and tools (e.g., Process Mining, Lean Six Sigma) to achieve high-quality business and customer results.
• Identify improvement opportunities by analyzing process performance, variation, conformance, bottlenecks, pain points, and root causes.
• Engage with stakeholders and assess pain points to prioritize improvement activities based on authentic relationships with business stakeholders and customers.
• Facilitate problem-framing exercises for complex business challenges, involving senior stakeholders in discussions, creating, and testing hypotheses, and summarizing complex analyses.
• Assist decision-makers in identifying strategic levers and making informed decisions.
• Use problem-solving techniques like "what if" analysis and scenario modeling to create simulation data or process models.
• Deliver executive-level presentations with clear links to financial data, performance measures, and business levers.
• Develop detailed plans for monitoring the benefits obtained from process improvements, tracking and reporting key metrics, and keeping stakeholders informed through Steer Co forums and other channels

Qualifications / Requirements

• Approximately 6-10 years of relevant experience in business excellence and process improvement. Experience in both local and international sectors is preferred.
• Strong Project Management Skills.
• Relevant qualification and/or bachelor's degree in business administration, information systems, finance, or a related field.
• Relevant work experience may also be considered.
• Proficiency in Business Process Model and Notation (BPMN), particularly with SAP Signavio.
• Experience in business improvement methodologies such as BPM, Continuous Improvement, and Lean Six Sigma.
• Proven track record of successfully supporting and leading transformation/improvement projects across multiple functions.
• Understanding of Process Mining concepts.
• Understanding of Knowledge Management concepts.
• Strong collaboration and innovation skills.
• Honest and considerate towards colleagues