Business Development Manager (UAE Nationals)

Standard Chartered; Dubai; On-site; AED 360,000 - 540,000; Full time

Benefits offered by this job

Competitive salary and benefits

Flexible working options

Job summary

Standard Chartered in the United Arab Emirates seeks a Senior role to lead affluent client growth, acquire New to Bank Affluent clients, and present high net worth offerings to UAE clients. You will drive engagement at events, activate NTB clients for digital channel adoption, and coordinate onboarding with multiple internal teams to ensure compliant onboarding and seamless relationship setup.

The role requires strong business development skills, deep knowledge of UAE banking markets, and

Qualifications

• UAE National
• Previous Direct Sales experiences/Relationship Management in banking.
• Minimum Graduate Degree Holder.
• Previous experience of Deposits / Liability in UAE market.

Responsibilities

• Lead the bank’s affluent client growth strategy by leveraging the Affluent value proposition to acquire New to Bank Affluent clients.
• Grow high net worth individual clients by acquiring high value new to bank clients in Priority Private segment.
• Present the bank’s high net worth offering to prospective UAE clients.
• Interact with prospective clients at events, seminars and through referrals.
• Activate NTB clients and educate on remote channel usage (Online, Mobile, Contact Centre).
• Drive business development to acquire Affluent Banking relationships and facilitate onboarding.
• Identify and engage affluent/HNW prospects across government entities, corporate networks.
• Maintain relationships with UAE Govt corporate clients and business forums for a pipeline.
• Coordinate with Corporate Relationship Managers for affluent banking programs and roadshows.
• Ensure onboarding adheres to GBS, CFCC, CDD; manage handover to Relationship teams.
• Maintain compliance with Customer Due Diligence, policies and Code of Conduct.
• Be vigilant on AML/CDD standards and data confidentiality.
• Maintain accurate activity records and adhere to sales processes.

Skills

Manage Conduct

Manage Risk

Manage People

Spot Opportunities

Solve Problems

Take the Lead

Build Resilience

Negotiation Skills

Business Development

Excellent Communication

Interpersonal Skills

Education

Minimum Graduate Degree Holder

Job description

Job Summary

• To Lead the Bank’s Affluent client growth strategy by utilizing the Affluent client value proposition to acquire New to Bank Affluent clients.

Key Responsibilities

• Deliver the Bank’s agenda to grow high net worth individual clients by acquiring high value new to bank clients in the Priority Private segment.
• Present the Bank’s high net worth offering to prospective UAE clients
• Interact with prospective clients at industry events, sales camps, networking seminars and client referrals.
• Activate NTB clients, set up and educate clients on remote channel usage i.e., Online, Mobile, Contact Centre and ensure smooth handover clients to assigned Priority Banking Teams.
• Drive business development to acquire new Affluent Banking relationships by identifying, engaging, and qualifying affluent prospects, and facilitating the opening of affluent accounts for both salaried and self-employed customers. Introduce and refer qualified customers to the Executive Banking Relationship Manager (RM) for seamless onboarding, relationship management, and subsequent product fulfilment.
• Drive business development by identifying and engaging affluent and High-Net-Worth (HNW) prospects (Salaried/self-employed) across government entities, corporate organizations, and business networks.
• Develop and maintain relationships with UAE Govt corporate clients, community organizations, and UAE business forums to generate a consistent pipeline of affluent banking account prospects.
• Partner with Standard Chartered Corporate Relationship Managers to organize and support affluent banking programs, customer engagement initiatives, and corporate roadshows for affluent client’s lead generation.
• Ensure to follow the onboarding process for NTB Clients with different internal onboarding teams like GBS, CFCC and CDD. Ensure smooth transition of the entire onboarding process for Clients, from onboarding, funding till handover to the Relationship team.
• Ensure “Customer Due Diligence” requirements as prescribed by the bank are duly adhered to. All legal and compliance guidelines provided by the bank are adhered to.
• Data confidentiality and secrecy norms of the bank are fully adhered to.
• Ensure that the sales process prescribed by the bank is fully adhered to.
• Ensure full awareness of all policies related to Mis-selling etc. & comply the same.
• Maintain complete and detailed knowledge of all the assigned products.
• Be responsive to customers’ needs and practice responsible selling, adhering to appropriate sales and marketing practices.
• Maintain accurate and up to date activity records.
• As the first line of defense for the Bank, ensure compliance with internal policies, regulations and global AML & CDD standards.
• Ensure ORF / process universe adoption and governance.
• Read, understand, and comply with all provisions of the Group Code of Conduct.
• Zero Tolerance on Fraud and Mis selling.
• Ensure timely completion of all required Trainings.
• Take personal responsibility for embedding the highest standards of ethics, including regulatory and business conduct, across Standard Chartered Bank. This includes understanding and ensuring compliance with, in letter and spirit, all applicable laws, regulations, guidelines and the Group Code of Conduct.
• Embed the Group’s Values and Group Code of Conduct to ensure adherence with the highest standards of ethics. Comply with relevant policies, processes, and regulations, as part of the culture.

Key stakeholders

• CDD
• Conduct and Financial Crime Compliance
• Retail Operations
• Client Experience
• Priority Relationship Managers
• Premium Executives
• Affluent Client Segments
• Retail Products
• Wealth Management
• Branch Banking
• Credit Initiation
• Digital Banking

External

• Clients

Other Responsibilities

• Perform other responsibilities as assigned under Group, Country, Business or Functional policies and procedures.

Skills and Experience

• Manage Conduct
• Manage Risk
• Manage People
• Spot Opportunities
• Solve Problems
• Take the Lead
• Build Resilience
• Good Negotiation Skills
• Business Development Activities
• Excellent Communication
• Interpersonal skills

Qualifications

• UAE National
• Previous Direct Sales experiences/Relationship Management in banking.
• Minimum Graduate Degree Holder.
• Previous experience of Deposits / Liability in UAE market.

About Standard Chartered

We're an international bank, nimble enough to act, big enough for impact. For more than 170 years, we've worked to make a positive difference for our clients, communities, and each other. We question the status quo, love a challenge and enjoy finding new opportunities to grow and do better than before. If you're looking for a career with purpose and you want to work for a bank making a difference, we want to hear from you. You can count on us to celebrate your unique talents and we can't wait to see the talents you can bring us.

Our purpose, to drive commerce and prosperity through our unique diversity, together with our brand promise, to be here for good are achieved by how we each live our valued behaviours. When you work with us, you'll see how we value difference and advocate inclusion.

Together we:

Do the right thing and are assertive, challenge one another, and live with integrity, while putting the client at the heart of what we do

Never settle, continuously striving to improve and innovate, keeping things simple and learning from doing well, and not so well

Are better together, we can be ourselves, be inclusive, see more good in others, and work collectively to build for the long term

What we offer

In line with our Fair Pay Charter, we offer a competitive salary and benefits to support your mental, physical, financial and social wellbeing.

Core bank funding for retirement savings, medical and life insurance, with flexible and voluntary benefits available in some locations.

Time-off including annual leave, parental/maternity (20 weeks), sabbatical (12 months maximum) and volunteering leave (3 days), along with minimum global standards for annual and public holiday, which is combined to 30 days minimum.

Flexible working options based around home and office locations, with flexible working patterns.

Proactive wellbeing support through Unmind, a market-leading digital wellbeing platform, development courses for resilience and other human skills, global Employee Assistance Programme, sick leave, mental health first-aiders and all sorts of self-help toolkits

A continuous learning culture to support your growth, with opportunities to reskill and upskill and access to physical, virtual and digital learning.

Being part of an inclusive and values driven organisation, one that embraces and celebrates our unique diversity, across our teams, business functions and geographies - everyone feels respected and can realise their full potential.