Business Development Manager - PF - Dubai (Outsourced)
ADIB - Abu Dhabi Islamic Bank Dubai, United Arab Emirates
Job Description
Role: Business Development Manager - Personal Finance
Location: Dubai & NE
Role Purpose:
- Managing a team to achieve responsibilities while projecting a positive image of ADIB and increasing the bank's visibility in the financial market.
- Developing new strategies for the business in the respective area and building plans to increase business.
Key Accountabilities of the role
Main Responsibilities:
- Ensure that set targets are met or exceeded on time.
- Ensure team adherence to ADIB policies and procedures on day-to-day business management.
- Plan and execute adequate leave schedules for the team.
Daily/Weekly Responsibilities:
- Ensure business proposals/bookings comply with ADIB policies and Shari'a standards.
- Monitor daily activities of IFE's and ensure proper business management/control.
- Coach the team on daily business activities to achieve monthly goals.
- Review and recommend standard credit applications, ensuring the authenticity of critical documents.
- Update lead statuses timely and before leaving the desk.
- Monitor attendance and escalate regular absenteeism to SM.
- Ensure disbursement files are complete and accurate before forwarding to RFO.
- Handle customer complaints directly, avoiding direct handling by IFE's.
- Keep IFE's updated on products, policies, and promotions.
- Develop business channels by visiting potential employers and high-net-worth customers.
Monthly Responsibilities:
- Motivate high performers and recognize achievements in team meetings, fostering healthy competition.
- Identify staff training needs based on performance evaluations.
- Arrange training/coaching for IFE's and escalate if necessary.
- Recommend disciplinary actions for lack of improvement.
- Support SM with Al Khair STL/Settlement/Clearance activities.
- Visit ministries, departments, and listed companies, providing reports to SM.
Annual Responsibilities:
- Conduct annual appraisals and recommend staff recognition.
Skills / Technical Knowledge Required:
- Familiarity with core banking and application sourcing systems.
- Experience with Outlook, Email, and HR systems.
Educational Qualification:
Preferably a graduate; diploma or high school qualification acceptable based on experience.
Previous Experience:
Minimum 4+ years of banking experience, with at least 2 years in a supervisory or team-leading role (exceptions for proven top performers).