Business Development Manager- PF- Dubai (Outsourced)

Abu Dhabi Islamic Bank PJSC; United Arab Emirates; On-site; AED 120,000 - 200,000; Full time

Job summary

A leading bank in the UAE is seeking a Business Development Manager to oversee the Personal Finance team in Dubai. The role involves ensuring targets are met, managing team performance, and maintaining compliance with banking policies. The ideal candidate will possess at least 4 years of banking experience, with a minimum of 2 years in a supervisory role. Strong leadership, coaching skills, and familiarity with core banking systems are essential. This is an exciting opportunity to grow with a reputable financial institution.

Qualifications

• Preferably graduate, diploma/high school based on work experience.
• 4+ years of banking experience, with minimum 2 years in a supervisory role.

Responsibilities

• Ensure targets are met/exceeded on time.
• Coach team on daily business activities to achieve monthly goals.
• Handle customer complaints directly, preventing team members from doing so.

Skills

Core Banking knowledge

Application sourcing systems

Team leadership

Coaching ability

Education

Diploma or higher

Tools

Outlook

Email

HR systems

Job description

Business Development Manager- PF- Dubai (Outsourced)

United Arab Emirates

Trending

Job Description

Role : Business Development Manager - Personal Finance
Location : Dubai & NE
Role Purpose:

• Main Responsibilities:
• To ensure that the set target and are met/exceeded on time.
• Ensure Team fully adhere with ADIB policy and procedure on day-to-day business management.
• Ensure adequate leave plan for the team and execution of the same effectively.
• Daily/Weekly Responsibilities:
• Ensure business proposed/booked under ADIB policy and procedure with Shari’a compliances.
• Monitor day to day activities of IFE’s and ensure appropriate business management/control in place.
• Coach Team on date-to-date business activities, guide to achieve monthly goals.
• Review and recommend standard credit application and ensure authenticity of the critical documents (MRF, identification documents, Banks statement, etc.)
• Updates the leads status on time, please ensure status update before leaving your desk for the day.
• Ensure the daily attendance, if there is regular absenteeism then elevate to SM.
• Ensure disbursement files are in order, prior forwarding the file to RFO, by cross checking, customer’s original documents against copies. Files must be sent to RFO immediately or within next 1 working day.
• To ensure proper handover of all customers related files/documents prior to staff’s leaver starts/or event of resignation/termination and arrange proper follow-up/closing of each case.
• Handle customer complaint directly, should not let IFE’s handle complaints directly at any point.
• Ensure all IFE’s are aware of products, policies & promotions of ADIB and keep on update them on changes.
• Open business channels for IFE’s by visiting potential employers/high new worth customer and can be introduce to IFE’s.
• Monthly Responsibilities
• Motivate high achievers by recognize then in team meeting, also provide opportunity to other staff, to grab top position by creating healthy inter team competition.
• Recognize staff training requirement while evaluating their monthly performance.
• Arrange IFE training/coaching based on recognized area of weakness and maintain track, elevate SM if in case of hopeless.
• Recommend disciplinary action for those shows no improvements.
• Support SM on Al Khair STL/Settlement/Clearance/STL, based on calls.
• Visit 2 ministries/Departments/Listed companies and provide report to Business visit Report to SM
• Annual Responsibilities:
• Conduct annual appraisal and recommend staff recognition.

Specialist Skills / Technical Knowledge, Technical Competencies Required for this role:

Familiarity with Core Banking and Application sourcing systems

Outlook/Email/HR system exposure

Educational Qualification:

Preferably graduate. Diploma/High school based on work experience/exposure.

Previous experience : 4+ years of Banking experience. Preferable to have minimum 2 years at supervisory/team leading role (exception if proven consistent top performance)