Business Development Executive | Hertz | Financial Services Rental & Leasing

Robinson & Co (Singapore) Pte Ltd; Dubai; On-site; AED 120,000 - 200,000; Full time

Job summary

A leading financial services company is seeking a Business Development Executive in Dubai. The role focuses on driving strategic growth opportunities and enhancing customer satisfaction in the car rental industry. Responsibilities include acquiring new clients, managing relationships, and collaborating cross-functionally to implement initiatives. Ideal candidates are university graduates with strong communication, analytical, and relationship management skills. Fluency in English is essential for success.

Qualifications

• Excellent communication and analytical skills.
• Effective team building and relationship management.
• Capability to conduct market research and identify trends.

Responsibilities

• Identify and pursue new business opportunities.
• Ensure high levels of customer satisfaction.
• Build and maintain strong relationships with key customers.
• Work cross-functionally to support commercial initiatives.
• Monitor and report on sales performance.

Skills

Communication skills

Analytical skills

Market research

Team building

Relationship management

Education

University graduate

Job description

Business Development Executive | Hertz | Financial Services Rental & Leasing

Overview Of The Role:

• The Business Development Executive is responsible for spearheading the identification and pursuit of strategic growth opportunities that contribute to revenue increase, market positioning, and lasting partnerships. The role involves acquiring new clients and fortifying existing relationships, transforming commercial avenues into scalable and profitable ventures aligned with the company’s strategic goals. This position also entails overseeing the sales pipeline and maintaining compliance with governance and risk management mandates.

What You Will Do:

Customer Satisfaction and Sales

• Ensure high levels of customer satisfaction by delivering a seamless rental experience.
• Handle escalated customer issues and complaints promptly and professionally.
• Drive upselling of additional products and services (insurance, upgrades, GPS, etc.) to meet revenue targets.
• Monitor and coach team members to enhance their service delivery and sales performance.

Business Development and Market Analysis

• Identify, assess, and pursue new business opportunities aligned with organisational growth objectives, including corporate accounts, partnerships, brokers, and strategic alliances.
• Conduct market research and competitor analysis to identify trends, risks, and opportunities.
• Generate, manage, and maintain a qualified sales pipeline from prospecting through to contract closure.
• Develop business cases, pricing proposals, and commercial offers in collaboration with finance and pricing teams.
• Onboard new clients and partners, ensuring effective handover to operations and relevant internal stakeholders.

  Relationship Management and Performance

  • Build and maintain strong, long-term relationships with key customers and partners.
  • Manage partner and account performance against agreed commercial and service-level targets.
  • Identify upsell, cross-sell, and renewal opportunities to maximise revenue and retention.

  Cross-Functional Collaboration

  • Work cross-functionally with operations, IT, marketing, and customer experience teams to deliver commercial initiatives, including digital distribution and system integrations.
  • Support go-to-market activities and implementation of new products, services, or channels.

  Performance Monitoring and Compliance

  • Monitor and report on sales performance, pipeline health, and revenue forecasts.
  • Ensure all business development activities comply with internal governance, risk, and compliance requirements.

  Required Skills To Be Successful

  • Excellent communication and analytical skills.
  • Effective team building and relationship management.
  • Capability to conduct market research and identify trends.

  What EquipsYou For The Role

  • University graduate.
  • General understanding of Car rental industry.
  • Strong customer relations and team building skills.
  • Fluent in English with strong commercial acumen.
  • Effective in setting priorities and scheduling activities.
  • Excellent communication, problem solving and analytical skills.