Business Consultant (m / f / d)

Ehrhardt + Partner GmbH & Co. KG; Dubai; On-site; AED 120,000 - 200,000; Full time

Job summary

A leading consulting firm is looking for a highly skilled Business Consultant to support software solution implementations in Dubai. The role involves collaborating with clients to optimize operational workflows in the Contract and Billing, Workforce Management, and Aviation sectors. Successful candidates will possess a Bachelor's degree in logistics or a related field, have demonstrated consulting experience, and possess an analytical mindset. The position offers a chance to make a significant impact in a dynamic environment.

Qualifications

• Bachelor's degree in logistics or related field.
• Proven experience in consulting roles for CnB, WFM, or Aviation sectors.
• General knowledge of logistics or operational processes.

Responsibilities

• Collaborate with clients to understand business requirements.
• Conduct assessments to identify gaps in client operations.
• Translate business requirements into functional specifications.
• Develop comprehensive implementation plans with timelines.
• Lead configuration and integration of solutions.
• Provide guidance throughout the implementation process.
• Conduct post-implementation reviews and capture lessons.

Skills

Analytical mindset

Change management

Client collaboration

Process optimization

Education

Bachelor's degree in logistics, supply chain management, business administration, or IT

Master's degree or relevant certifications

Job description

THE POSITION – This is what we are all about :

We are looking for a highly skilled and experienced Business Consultant (m / f / d) to join our team. As a Business Consultant (m / f / d), you will play a key role in implementing our software solutions for our clients in the CnB (Contract and Billing), WFM (Workforce Management) and Aviation sectors. You will work closely with clients, project teams, and vendors to analyse business requirements, design tailored solutions, and oversee the implementation process to ensure successful deployment and user adoption.

THE TASKS – You make a difference :

• Collaborate with clients to gain a deep understanding of their business requirements and operational workflows.
• Conduct detailed assessments of clients' existing operations, processes, and systems to identify gaps, inefficiencies, and opportunities for improvement.
• Translate business requirements into functional specifications and system requirements documents.
• Develop process maps, flowcharts, and diagrams to visually represent processes, highlighting inputs, outputs,.
• Develop comprehensive implementation plans, including timelines, resource allocation, and budget estimates, in collaboration with clients and project teams.
• Lead the configuration, customization, and integration of our solutions to align with clients’ specific business and operational needs in the CnB, WFM, and Aviation environments.
• Provide guidance and support to clients throughout the implementation process, including data migration, testing, training, and change management activities.
• Collaborate with internal and external stakeholders, including IT teams, third-party vendors, and end-users, to ensure seamless integration and alignment with overall project objectives.
• Support clients in basic and, if necessary, specific configurations.
• Facilitate knowledge transfer and provide training to client personnel on functionality, processes, and best practices to support successful adoption and utilization.
• Conduct post-implementation reviews and assessments to evaluate project outcomes, identify lessons learned, and capture opportunities for continuous improvement.
• Handle change requests and new implementations for existing clients, following the full project cycle (process review, coordination of development, testing, and deployment).
• Respond to and resolve support requests (e.g., configurations, issue resolution, support hotline, etc.).

THE REQUIREMENTS – What makes you successful :

• Bachelor's degree in logistics, supply chain management, business administration, information technology, or a related field.
• A master's degree or relevant certifications are a plus.
• Proven experience in implementing software solutions in the CnB, WFM, or Aviation sectors, preferably in a consulting or project management role.
• You are highly motivated to drive change and enjoy analyzing, optimizing, and implementing business processes.
• General knowledge of logistics or operational processes is beneficial.

Further information via :

([phone]