Business Banking Customer Service Specialist for SMEs

Emirates Islamic; Dubai; On-site; AED 60,000 - 120,000; Full time

Job summary

A leading financial institution in Dubai is looking for a dedicated professional in Business Banking focusing on small to medium-sized accounts. The role involves providing quality transactional services and managing client needs effectively. Ideal candidates should possess 1-3 years of relevant experience along with strong verbal and interpersonal skills. UAE Nationals are preferred. This position offers the opportunity to significantly impact client satisfaction and service delivery.

Qualifications

• 1-3 years of relevant work experience in business banking.
• Excellent verbal, written, and interpersonal skills are essential.
• Ability to multi-task, organize, and prioritize work effectively.

Responsibilities

• Identify and respond to Business Banking client needs effectively.
• Complete client transactions timely and with high quality.
• Increase client satisfaction through high-quality service.
• Manage efficient paper flow and support relevant procedures.
• Address customer problems to achieve satisfactory resolutions.

Skills

Excellent verbal skills

Excellent written skills

Interpersonal skills

Multi-tasking ability

Organizational skills

Prioritization skills

Job description

A leading financial institution in Dubai is looking for a dedicated professional in Business Banking focusing on small to medium-sized accounts. The role involves providing quality transactional services and managing client needs effectively. Ideal candidates should possess 1-3 years of relevant experience along with strong verbal and interpersonal skills. UAE Nationals are preferred. This position offers the opportunity to significantly impact client satisfaction and service delivery.