Business Analyst (Endur)- Senior Associate- Energy & Commodities

Publicis Groupe ANZ; Dubai; On-site; AED 180,000 - 300,000; Full time

Benefits offered by this job

Comprehensive insurance

Medical benefits

Job summary

Publicis Sapient in Dubai seeks a Senior Associate – Product Manager with hands-on Endur (OpenLink) experience to support digital transformation in the Energy and Commodities Trading domain. You will translate business requirements into user stories, process docs and test scenarios, support Endur enhancements, and participate in Agile ceremonies to deliver high-quality solutions.

Collaboration with analysts, engineering, and clients is essential, as is strong SQL, documentation, and a solid

Qualifications

• Demonstrated experience with Endur (OpenLink), including application support and functional delivery.
• Hands-on Endur experience is mandatory.
• Experience gathering and documenting functional requirements, user stories and acceptance criteria.
• Knowledge of ITIL processes and application support practices.
• Strong SQL skills and log analysis.

Responsibilities

• Translate business requirements into user stories, use cases, process flows and functional documentation.
• Prepare test scenarios, acceptance criteria and UAT documentation.
• Support Endur application enhancements, production support and integrations.
• Participate in Agile ceremonies, backlog refinement and sprint planning.
• Maintain documentation to ensure alignment between business requirements and technical delivery.
• Develop understanding of commodity trading processes and end-to-end trade lifecycle.
• Collaborate with senior analysts, product teams and stakeholders to refine requirements.
• Assist with data analysis and configuration assessments.

Skills

Endur/OpenLink experience

SQL queries

Agile methods

Communication skills

Tools

Jira

Confluence

Job description

Company description

About Publicis Sapient

Most companies in the AI era do one of two things: they advise, or they sell you a tool. Publicis Sapient is a technology company that provides enterprise AI platforms and services, which means we build our own AI platforms and bring the strategists, product thinkers, designers and engineers who make them work inside the world's most complex businesses. It's where people and products shape the future of enterprise, and where your ideas actually reach the organizations that run the world. If you want to question how things are done, learn continuously and do the best work of your career alongside 20,000 people across 28 countries, you're in the right place. Come build with us.

Our Commitment to Inclusive Hiring

We are committed to fostering and encouraging an inclusive and welcoming environment for everyone and we believe great talent comes from many different backgrounds, experiences, and perspectives. That's why we're committed to creating a hiring process where everyone has an equal opportunity to succeed and feel safe. We welcome applications from all backgrounds and value the diverse experiences, perspectives and strengths that individuals bring to our teams.

If there's anything we can do to make our recruitment process more accessible or comfortable for you, please let us know. We're happy to provide reasonable adjustments throughout the application and interview process. You can contact us anytime at [e-mail].

Your Safety Matters To Us

At Publicis Sapient, we're committed to protecting candidates throughout every step of their journey with us. To help you stay safe from recruitment scams, please remember that our recruiters will only ever contact you from a Publicis Sapient email address. In some cases, we may partner with trusted, vetted recruitment agencies who will clearly identify themselves as working on behalf of Publicis Sapient. If you receive communication from any other domain claiming to represent us, please treat it with caution and contact us at [e-mail].

Overview

Why This Role Matters

Publicis Sapient is looking for a Senior Associate – Product Manager with hands-on Endur (OpenLink) experience to support digital transformation initiatives within the Energy and Commodities Trading domain.

In this role, you will work closely with clients, business stakeholders, senior Business Analysts and engineering teams to translate business requirements into clear user stories, process documentation and test scenarios. You will support the delivery and enhancement of Endur and surrounding systems, helping teams deliver effective solutions through Agile practices and continuous improvement.

This is an excellent opportunity to deepen your expertise in commodity trading platforms while contributing to complex technology transformation programmes.

Where You’ll Make an Impact

• Collaborate with senior Business Analysts, product teams and stakeholders to gather, document and refine business requirements.




• Translate requirements into user stories, use cases, process flows and functional documentation.




• Support Endur application enhancements, production support and integration activities.




• Prepare test scenarios, acceptance criteria and User Acceptance Testing (UAT) documentation.




• Assist with data analysis, SQL queries, log analysis and configuration assessments.




• Work with technical teams to investigate system issues, identify gaps and support resolution.




• Participate in Agile ceremonies, backlog refinement and sprint planning activities.




• Maintain accurate functional documentation and ensure alignment between business requirements and technical delivery.




• Develop a strong understanding of commodity trading processes and the end-to-end trade lifecycle.

What You’ll Bring to the Team

• Demonstrated experience working with Endur (OpenLink), including application support, business analysis and functional delivery.




• Hands‑on Endur experience is mandatory.




• Understanding of the commodity trading lifecycle and associated business processes.




• Strong SQL skills, log analysis and troubleshooting capabilities.




• Experience gathering and documenting functional requirements, user stories and acceptance criteria.




• Knowledge of ITIL processes and application support practices.




• Basic understanding of trading products, financial instruments or energy commodities.




• Strong analytical, problem-solving and documentation skills.



• Excellent communication skills with the ability to collaborate across business and technical teams.

Additional Experience We Value

• Experience working with other Commodity Trading and Risk Management (CTRM) platforms.


• Familiarity with Agile methodologies and collaboration tools such as Jira and Confluence.


• Exposure to Endur configuration, integrations or data management.


• Experience supporting UAT, regression testing and production releases.


• Business Analysis certifications, training or relevant coursework.


• Demonstrated initiative in learning commodity trading concepts and improving delivery processes.

What You’ll Get in Return

• Be at the forefront of digital transformation.




• \"Plugged\" into a truly global organization with a start-up mindset.




• Career growth and training opportunities.




• A collaborative, agile and diverse regional team.




• Comprehensive insurance and medical benefits.