Broking Analyst

Marsh McLennan; Dubai; Hybrid; AED 120,000 - 200,000; Full time

Job summary

A global insurance broker is seeking an Associate Broker - Analyst in Dubai. The role involves providing essential support to brokers by addressing inquiries and analyzing client data. Ideal candidates should hold a Bachelor's degree, have 0-2 years of relevant experience, and possess strong analytical, communication, and organizational skills. The company values diversity and offers a hybrid work model, encouraging interaction and collaboration among colleagues.

Benefits

Flexible working hours

Professional development opportunities

Inclusive workplace environment

Qualifications

• 0-2 years of experience in client relationship management, customer service, or an analytical role.
• Strong analytical and problem-solving skills.
• Excellent communication skills focusing on relationship building.

Responsibilities

• Provide support to brokers and senior brokers to ensure a positive client experience.
• Analyze client data and deliver reports to support the broking process.
• Collaborate with cross-functional teams to align client needs with company offerings.

Skills

Analytical skills

Verbal communication

Written communication

Problem-solving

Interpersonal skills

Education

Bachelor's degree in Business Administration, Marketing or related field

Tools

Microsoft Office Suite (Excel, PowerPoint, Word)

Job description

Company: MarshDescription:

Are you ready to elevate your career? We are seeking a motivated and detail-oriented Associate Broker - Analyst to join our dynamic team! If you have a passion for analytics and a desire to support a thriving broking environment this is your chance to make a significant impact. Join us as we enhance our middle office operations and deliver exceptional service to our clients!

We will count on you to:

• Provide essential support to brokers and senior brokers addressing inquiries and resolving issues promptly to ensure a positive client experience.
• Analyze client data and feedback conduct claims analysis and deliver exceptional service to our internal retail office and cedants.
• Prepare regular reports on billing sheets endorsements and other documentation to support the broking process.
• Collaborate closely with brokers, senior brokers and cross-functional teams including finance and operations to align client needs with company offerings and initiatives.
• Identify and recommend process enhancements to improve middle office practices and increase operational efficiency.
• Maintain accurate records of the broking process endorsements market submissions and feedback during the renewal process to ensure continuity and accountability.
• Stay informed about industry trends competitor activities and best practices in client relationship management to contribute to strategic planning.

What you need to have:

• Bachelors degree in Business Administration Marketing or a related field.
• 0-2 years of experience in client relationship management customer service or a similar analytical role.
• Strong analytical and problem-solving skills with the ability to interpret data and make data-driven decisions.
• Excellent verbal and written communication skills with a focus on building relationships and influencing stakeholders.
• Proficiency in Microsoft Office Suite (Excel PowerPoint Word) with strong Excel skills.
• Ability to work independently and collaboratively in a fast-paced environment.
• Strong organizational skills and attention to detail.
• Reliability and punctuality.

What makes you stand out:

• A proactive approach to problem-solving and a willingness to learn and develop further.
• Strong interpersonal skills to effectively collaborate with team members and clients.
• A commitment to delivering high-quality work and supporting the overall success of the broking team.

Marsh a business of Marsh McLennan (NYSE: MMC) is the worlds top insurance broker and risk advisor. Marsh McLennan is a global leader in risk strategy and people advising clients in 130 countries across four businesses: Marsh Guy Carpenter Mercer and Oliver Wyman. With annual revenue of $24 billion and more than 90000 colleagues Marsh McLennan helps build the confidence to thrive through the power of perspective. For more information visit or follow on LinkedIn and X. Marsh McLennan is committed to embracing a diverse inclusive and flexible work environment. We aim to attract and retain the best people and embrace diversity of age background disability ethnic origin family duties nationality parental status personal or social status political affiliation race religion and beliefs sex/gender skin color or any other characteristic protected by applicable law. Marsh McLennan is committed to hybrid work which includes the flexibility of working remotely and the collaboration connections and professional development benefits of working together in the office. All Marsh McLennan colleagues are expected to be in their local office or working onsite with clients at least three days per week. Office-based teams will identify at least one anchor day per week on which their full team will be together in person.

Required Experience

IC