Brand & Guest Experience Marketing Coordinator

The Ritz-Carlton; Abu Dhabi; On-site; AED 50,000 - 90,000; Full time

Job summary

The Ritz-Carlton in Abu Dhabi, United Arab Emirates, seeks a guest service associate to promote the brand and deliver exceptional hospitality. You will engage guests, upsell experiences, and explain attendances for previews and tours of Marriott properties.

Role requires a polished presence, clear communication, and the ability to build positive relationships with guests and colleagues alike. Compliance with Gold Standards and corporate policies is essential.

Qualifications

• Greeting guests and acknowledging all guests according to standards.
• Answering guest questions and maintaining professional language.
• Providing support to team and maintaining confidentiality of information.

Responsibilities

• Welcome guests and maintain a clean, professional appearance.
• Assist guests with inquiries and schedule previews or tours.
• Follow all policies and protect company assets.
• Support team to reach goals and maintain service standards.

Skills

Guest services

Communication

Teamwork

Professional demeanor

Education

High school diploma or GED

Job description

The Ritz-Carlton in Abu Dhabi, United Arab Emirates, seeks a guest service associate to promote the brand and deliver exceptional hospitality. You will engage guests, upsell experiences, and explain attendances for previews and tours of Marriott properties.

Role requires a polished presence, clear communication, and the ability to build positive relationships with guests and colleagues alike. Compliance with Gold Standards and corporate policies is essential.