Boutique Manager

ZUHAIR MURAD; Dubai; On-site; AED 200,000 - 300,000; Full time

Job summary

A luxury fashion brand in Dubai is seeking a highly motivated Boutique Manager to oversee the daily operations of their boutique. Responsibilities include driving sales performance, ensuring exceptional customer service, and maintaining brand standards. Ideal candidates will have 7–10 years of experience in luxury retail, particularly in fashion. This is a permanent, full-time position offering a dynamic and engaging environment.

Qualifications

• Minimum 7–10 years in luxury retail or boutique management.
• Experience in fashion, especially Ready-to-Wear and Haute Couture, is preferred.

Responsibilities

• Lead boutique sales activities and ensure targets are met.
• Provide personalized styling and recommendations to clients.
• Manage boutique email communications and respond to inquiries.

Skills

Luxury retail experience

Sales leadership

Client engagement

Inventory management

Excellent communication skills

Education

University or Technical certificate

Job description

ZUHAIR MURAD is currently seeking a highly motivated Boutique Manager responsible for overseeing the daily operations of Dubai Boutique, ensuring exceptional customer service, driving sales performance, and maintaining brand standards.

Job Title: Boutique Manager

Term: Permanent, Full-Time

Location: Dubai Mall, Dubai, United Arab Emirates

Responsibilities

• Lead boutique sales activities, ensuring targets are met and exceeded.
• Provide personalized styling and product recommendations to clients.
• Build and maintain a high-value client database for ongoing engagement and marketing.
• Schedule and conduct client appointments, including fittings and collection previews.
• Ensure accurate Sales Order booking and Sale invoices.
• Oversee merchandise reception, ensuring alignment with purchase orders in the system, manage inventory control, and handle seasonal product ordering and replenishment.
• Manage boutique email communications and respond to client inquiries promptly.
• Monitor and report on daily sales, client visits, and conversion rates
• Supervise and mentor boutique staff, fostering a collaborative and high-performance culture.
• Prepare and manage employee schedules and shift rotations.
• Delegate tasks effectively and monitor performance.
• Support staff development through coaching and training
• Submit regular reports on boutique performance, client feedback, and operational needs.
• Coordinate with headquarter on product availability, marketing initiatives, and logistics.
• Ensure compliance with company policies and procedures
• Oversee boutique maintenance and ensure timely resolution of any issues.
• Follow up on local and international deliveries to ensure client satisfaction.

Qualifications

• University or Technical certificate required.
• Minimum 7–10 years of experience in luxury retail or boutique management.
• Experience in fashion, especially Ready-to-Wear and Haute Couture, is highly preferred.

If you believe your profile matches the above, apply now!