Bilingual Call Support Specialist (Arabic/English)

Bayut | dubizzle; United Arab Emirates; On-site; AED 120,000 - 200,000; Full time

Job summary

A leading UAE real estate platform is seeking a Call Support Executive to handle inbound client calls. You will identify customer needs, resolve issues, and ensure satisfaction in a fast-paced, multicultural environment. Ideal candidates have at least 2 years of experience in a customer support role within the UAE and are bilingual in English and Arabic. This position offers a competitive tax-free salary and comprehensive benefits.

Benefits

Competitive Tax-free Salary

Comprehensive Health Insurance

Annual Air Ticket Allowance

Employee discounts

Rewards & Recognitions

Learning & Development opportunities

Qualifications

• Minimum of 2 years experience in customer support within the UAE.
• Experience in handling receptionist duties.
• Ability to be resourceful and proactive.

Responsibilities

• Handle all inbound calls from clients & customers.
• Identify and resolve customer needs.
• Maintain log of incoming calls and analyze data.

Skills

Proficient with Microsoft Office Suite

Bilingual (English & Arabic)

Customer service attitude

Solid communication skills both written and verbal

Ability to multitask and prioritize under pressure

Education

Secondary education

Job description

A leading UAE real estate platform is seeking a Call Support Executive to handle inbound client calls. You will identify customer needs, resolve issues, and ensure satisfaction in a fast-paced, multicultural environment. Ideal candidates have at least 2 years of experience in a customer support role within the UAE and are bilingual in English and Arabic. This position offers a competitive tax-free salary and comprehensive benefits.