Bilingual Call Center Pro: Arabic/English Customer Care

Sharmax Motors; Dubai; On-site; AED 60,000 - 120,000; Full time

Job summary

A leading automotive company in Dubai is seeking a Call Center Representative to manage inbound and outbound calls, providing exceptional customer service. The ideal candidate will have a High School Diploma, be a native Arabic speaker, and fluent in English. Females are preferred for this role, which requires effective multitasking and strong communication skills. This position offers a dynamic work environment focused on maintaining customer satisfaction and aiding in customer inquiries.

Qualifications

• Exceptional customer service skills and ability to keep customers satisfied.
• Fluent in Arabic and English, able to communicate clearly.
• Strong computer skills and ability to learn new software quickly.

Responsibilities

• Manage a high volume of inbound and outbound calls.
• Provide friendly and courteous service to customers.
• Keep customers' information accurate on the CRM system.

Skills

Exceptional customer service

Active listening

Verbal and written communication skills

Professional phone voice

Ability to multi-task

Education

High School Diploma or above

Job description

A leading automotive company in Dubai is seeking a Call Center Representative to manage inbound and outbound calls, providing exceptional customer service. The ideal candidate will have a High School Diploma, be a native Arabic speaker, and fluent in English. Females are preferred for this role, which requires effective multitasking and strong communication skills. This position offers a dynamic work environment focused on maintaining customer satisfaction and aiding in customer inquiries.