Bilingual Call Center Operator (Hindi/Malayalam)

Abroad Work; Ajman; On-site; AED 60,000 - 120,000; Full time

Job summary

A recruitment agency in Ajman is urgently hiring a Call Center Operator. The role requires fluency in Hindi or Malayalam and excellent communication skills. Candidates with previous call center experience will be preferred. This full-time position does not provide accommodation and requires individuals who can work under pressure in a fast-paced environment. Candidates of Indian or Malayalee nationality are encouraged to apply.

Qualifications

• Previous experience in a call center or customer service role preferred.
• Ability to work under pressure in a fast-paced environment.

Responsibilities

• Answer incoming calls and respond to customer inquiries and complaints.
• Provide information about products and services.
• Keep records of customer interactions and transactions.
• Follow up on customer inquiries if needed.
• Escalate any issues or complaints to the appropriate department.

Skills

Fluent in Hindi or Malayalam

Excellent communication skills

Problem-solving skills

Job description

A recruitment agency in Ajman is urgently hiring a Call Center Operator. The role requires fluency in Hindi or Malayalam and excellent communication skills. Candidates with previous call center experience will be preferred. This full-time position does not provide accommodation and requires individuals who can work under pressure in a fast-paced environment. Candidates of Indian or Malayalee nationality are encouraged to apply.