Bellman

Atlantis Dubai; Dubai; On-site; AED 25,000 - 60,000; Full time

Job summary

A luxury resort in Dubai is seeking a Bellman to provide exceptional luggage service and guest assistance. This role demands a passion for customer service, attention to detail, and a proactive approach to enhancing guest experiences. You will greet guests, manage luggage needs, and promote hotel offerings, all while ensuring timely and efficient service. Join an inclusive team dedicated to creating unforgettable moments in a luxurious setting.

Benefits

Competitive salary paid in AED

Health insurance with dental coverage

Generous food and beverage privileges

Annual flights home

Discounted rates at Kerzner properties

Qualifications

• Passion for customer service is critical.
• Ability to manage luggage needs and provide directions.
• Strong communication skills are essential.

Responsibilities

• Provide luggage service and directions for guests.
• Ensure timely delivery and collection of luggage.
• Promote hotel experiences and offerings.

Skills

Customer service skills

Proactive attitude

Attention to detail

Job description

Bellman, Residences (19057)

About Atlantis The Royal

A part of Kerzner International, a global leader in luxury hospitality, Atlantis The Royal is the most ultra-luxury experiential resort in the world. Crafted by the world’s leading designers, architects, and artists, it is a destination where everything has been designed to challenge the boundaries of imagination. Located on the crescent of the Palm Island, it features 760 Rooms, Suites, and Signature Penthouses with panoramic sea and skyline views. Guests experience impeccable service, Michelin‑starred and celebrity chef dining, immersive wellness, and unforgettable moments at every turn.

Behind this extraordinary destination are over 6,000 colleagues from 129 nationalities. Together, we foster a vibrant and inclusive culture where talent is nurtured, wellbeing is prioritized, and careers truly thrive.

Responsibilities

As a Bellman you will be the service rock stars of our residences! You will perform the daily Front Services activities primarily tasked in providing all residence guests & patrons with highly efficient and detailed luggage service, directions, greeting, property information, porte cochere assistance and in‑room orientation and general tasks. The Bellman will ensure all tasks and luggage needs are delivered or collected and stored accurately and promptly in every interaction. Though skillfully trained, your job will be to blow away the customer and be pro‑active in promoting hotel experiences and offerings. The Bellman is responsible for creating thrilling guest experiences and acts as an invaluable ambassador of Atlantis, The Royal.

Growth & Development

Working for Atlantis, The Royal gives you the key to a myriad of growth opportunities considering your career preferences. The possibility to cross‑train within the hotel will allow you to develop your professional and personal skills to continuously learn. Passion for customer service is the driving force for this role.

Benefits

We offer a competitive, tax‑free salary paid in UAE Dirhams (AED), alongside a wealth of benefits. These include generous food and beverage privileges, exclusive discounted rates at all Kerzner properties worldwide, comprehensive health insurance (with dental coverage), annual flights home, life insurance, an incentive program, and a variety of colleague wellness and social initiatives.

About Your Career

With a strong emphasis on learning and development, colleagues at Atlantis enjoy access to world‑class training, career mobility, and internal growth opportunities across the Kerzner portfolio – making this an ideal environment for ambitious individuals seeking a long‑term, fulfilling career in luxury hospitality. Join the A‑Team and discover the extraordinary.