Bellman

AccorHotel; Dubai; On-site; AED 25,000 - 60,000; Full time

Job summary

A leading hospitality company in Dubai is seeking a full-time role to greet and welcome guests while assisting with luggage management. Candidates should have at least 1 year of relevant experience and proficiency in Opera. Responsibilities include maintaining the luggage room and ensuring compliance with key policies. A hospitality background and fluency in English are preferred, making it a great opportunity for those passionate about guest services.

Qualifications

• At least 1 year experience working in a similar role.
• Ability to focus attention on guest needs while remaining calm and courteous.

Responsibilities

• Greet and welcome guests.
• Assist guests with luggage and maintain the luggage room.
• Provide accurate information to guests.
• Ensure compliance with key control policies.

Skills

Proficiency in Opera

Calm under pressure

Fluency in English

Education

Hospitality background preferred

Job description

• Greet and welcome guests.
• Assist guest with luggages and maintains the luggage room and long‑term. luggage store in a neat and orderly manner.
• Maintain VIP/Group and individual arrivals reports.
• Attend to inquiries and provide accurate information to guests.
• Determine and ensure compliance to all key control policies and manage all safe deposit boxes for guests.
• Evaluate everyday status of all hotels and coordinate with various departments such as reservation sales and housekeeping to ensure optimal level of guest satisfaction.

Qualifications

• Proficiency in Opera
• Ability to focus attention on guest needs remaining calm and courteous at all times
• At least 1 year experience working on a similar role.
• Hospitality background is preferred.
• Fluency in English; additional languages are a plus.

Remote Work

No

Employment Type

Full-time