Bell Attendant - Luxury Resort

Apt Resources; Dubai; On-site; AED 60,000 - 120,000; Full time

Job summary

A luxury resort is seeking a Bell Attendant to serve as the first point of contact for guests, providing excellent service while creating a welcoming atmosphere. Responsibilities include greeting guests, assisting them with luggage, and delivering messages to guest rooms. Ideal candidates should have prior experience in a guest service role, exceptional customer service skills, and the ability to handle luggage and stand for extended periods. This role is vital in enhancing guest experiences and ensuring their comfort throughout their stay.

Qualifications

• Previous experience as a Bell Attendant or in a similar guest service role.
• Friendly and courteous attitude is essential.
• Physical stamina to handle luggage and stand for long periods.

Responsibilities

• Greet guests warmly upon arrival.
• Assist guests with luggage and escort them to accommodations.
• Provide information on resort amenities and local attractions.

Skills

Exceptional customer service skills

Strong communication skills

Ability to multitask

Knowledge of local attractions

Job description

Description

Apt Resources is excited to announce an opening for a Bell Attendant at a luxury resort located along the beautiful Red Sea. As a Bell Attendant you will be the first point of contact for our esteemed guests providing excellent service and creating a welcoming atmosphere.

Key Responsibilities

• Greet guests with a warm and friendly demeanor upon their arrival
• Assist guests with their luggage and escort them to their accommodations
• Provide information on resort amenities, activities and local attractions
• Deliver messages, packages and other items to guest rooms as requested
• Maintain cleanliness and organization in the lobby and luggage storage areas
• Handle guests' requests and concerns promptly and professionally

The Bell Attendant will play a vital role in enhancing the overall guest experience by providing high-quality service and ensuring that guests feel valued and welcomed throughout their stay.

Requirements

• Previous experience as a Bell Attendant or in a similar guest service role preferably in a luxury hotel or resort
• Exceptional customer service skills with a friendly and courteous attitude
• Strong communication skills both verbal and written
• Ability to multitask and work in a fast-paced environment
• Physical stamina and strength to handle luggage and stand for extended periods
• Knowledge of local attractions and the surrounding area is a plus
• Flexibility to work various shifts including weekends and holidays

Benefits

TBD