Barback, Tasca

Mandarin Oriental; Dubai; On-site; AED 45,000 - 73,000; Full time

Benefits offered by this job

Learning & Development

MOstay program

Health & Colleague Wellness

Job summary

Mandarin Oriental Jumeira, Dubai is seeking a Barback to join the Tasca team. You will support bar operations by organizing beverages, preparing juices, and restocking stations while ensuring adherence to all policies and standards.

The role requires guest-focused service in a premium hotel setting and flexibility to work long hours in a dynamic outdoor environment. You should have at least 2 years in a 5-star luxury hotel, strong communication skills, and knowledge of bar operations.

Qualifications

• High School qualification or equivalent.
• Minimum 2 years of experience in a 5-star luxury hotel environment.
• Knowledge in bar operation is a must.
• Ability to understand guest needs and deliver superior customer service.
• Ability to work long hours with a strong focus on operational excellence.

Responsibilities

• Understand and comply with corporate and hotel policies and SOPs.
• Adhere to MO Code of Conduct and hotel rules.
• Organize and shelve beverages before opening the bar.
• Prepare juices, mixes and garnishes for the operation.
• Monitor stations and restock items as needed.
• Wipe glassware, utensils and equipment.
• Safeguard guest, colleague and hotel information; avoid disclosure without authority.
• Adhere to Safe, Sound and Sustainable Mandarin Oriental policies.
• Maintain grooming and professional appearance standards.
• Perform additional duties for management as required.

Skills

Customer service

Bar operations

Team leadership

Multitasking

MS Office

Communication skills

Arabic language

Outdoor work

Education

High School diploma

Job description

Mandarin Oriental Jumeira, Dubai is looking for a Barback to join our Tasca team.

Are you a master of craft? Do you thrive in a team that succeeds together, demonstrating integrity and respect while acting responsibly? Do you embrace a growth mindset? We invite you to become a fan of the exceptional.

Mandarin Oriental is the award-winning owner and operator of some of the most luxurious hotels, resorts and residences located in prime destinations around the world, with a strong development pipeline. Increasingly recognised for creating some of the world’s most sought-after properties, the Group provides legendary service inspired by Asian heritage whilst representing the very cutting-edge of luxury experiences.

With a pristine oceanfront setting, Mandarin Oriental Jumeira, Dubai is a stylish urban resort overlooking the clear blue waters of the Arabian Gulf and Dubai’s glittering skyline, which is dominated by Burj Khalifa, the tallest building in the world. The hotel’s beachfront location and open-air facilities are designed to bring a new level of relaxed luxury to the city.

As Barback, Tasca, you will be responsible for the following duties:

• It is part of your role to understand and comply with all corporate and hotel policies and standard operating procedures.
• MO Code of Conduct requires that all business activities and business decisions comply with the general law, with all rules, regulations, and other requirements.
• Organizing and shelving beverages before opening of the bar.
• Preparing juices, other mixes and garnishes needed for the operation.
• Monitoring the stations and re-stocking items as needed.
• Wiping glassware, utensils and equipment needed for the operation.
• You shall take all reasonable steps to safeguard stored information, and not divulge or otherwise transfer any personal data concerning the guests, customers or colleagues, or any confidential information concerning the hotel unless with the appropriate authority.
• Use of the hotel’s network, computers or internet access which is in the hotel’s view unreasonable or inappropriate, for example gambling, chatroom, or pornographic material, is a serious breach of hotel policy and grounds for summary dismissal.
• Support and adhere to all policies & procedures relating to Safe, Sound and
• Sustainable at Mandarin Oriental.
• Ensure compliance with the MO Social Media Policy, i.e. to be fully responsible for the content you publish on any social media platform, including your personal site.
• Mandarin Oriental Jumeira has zero tolerance on all forms of harassment or discrimination, i.e. it is strictly forbidden to discriminate on the basis of gender, disability, including physical or medical condition, race, colour, religion, national origin, ancestry, citizenship, age, sexual orientation, marital status, or for any other reason.
• Act as a hotel ambassador at all times.
• Ensure that Mandarin Oriental Jumeira’s grooming and appearance standards are always implemented and maintained to reflect an image of professionalism.
• To carry out any additional duties requested by management, related to hotel operational activities.

As Barback, Tasca, We Expect From You

• High School qualification or equivalent.
• A minimum of 2 years of experience working in a 5-star luxury hotel environment.
• Ability to understand guest needs and to deliver superior customer service.
• Ability to work long hours with a strong focus on operational excellence.
• Knowledge in bar operation is a must.
• Perform job with attention to details and the ability to organize and handle multiple tasks.
• Proven ability to successfully support the management to motivate and lead a diverse team.
• Ability to handle multiple tasks effectively.
• Basic computer skills including MS Office is a plus.
• Ability to understand effective approaches of communication with different individuals.
• Verbal and written communication skills in Arabic or other languages are preferred.
• Ability to oversee a large and complex area and to work in an outdoor environment in a hot climate.

Our Commitment To You

• Learning & Development. Your success is our success. We craft unique learning and development programmes for various stages in your career so that you grow, continuously.
• MOstay. When you work as hard as our colleagues do, it’s important to take time off. As a member of the #MOfamily, you can stay with us wherever you go in the world. The MOstay programme offers complimentary nights and additionally attractive rates on rooms for you and your loved ones.
• Heath & Colleague Wellness. Finding the right work-life balance is important. Your wellbeing matters to us. A variety of health benefits and wellness programmes are offered to all our colleagues, globally.
• A competitive salary and benefits packages

We’re Fans. Are you?