Bar Server - Pierre''s - F&B Service - InterContinental Dubai Festival City

InterContinental Hotels Group; United Arab Emirates; On-site; AED 60,000 - 120,000; Full time

Job summary

A renowned luxury hotel chain in the United Arab Emirates is seeking a Bar Server to join their Fine Dining outlet. You will ensure the smooth operation of the bar and provide exceptional customer service. Ideal candidates possess great communication skills and a warm personality, and must be able to work calmly under pressure. This role offers competitive benefits including room discounts and comprehensive training opportunities.

Benefits

Competitive salary

Room discounts

Comprehensive training

Qualifications

• Demonstrate great communication skills and team collaboration.
• Maintain a warm and inviting personality in guest interactions.
• Think calmly and efficiently under pressure.

Responsibilities

• Ensure seamless operation of the bar.
• Assist in updating cocktail/mocktail offers.
• Provide customer service as per standard procedures.
• Resolve guest complaints during shifts.
• Perform monthly inventory and reconciliation.

Skills

Great communication skills

Ability to work in a team

Warm and inviting personality

Ability to think calmly under pressure

Willingness to learn

Basic organization skills

Job description

Do you see yourself as the Bar Server in our Fine Dining outlet, Pierre's at InterContinental Hotel® Dubai Festival City?

As the world's largest family of luxury hotels, we all take great pride in being genuine ambassadors of the InterContinental® brand.

Shaped by decades of international know-how and local insights, our passion for luxury travel spans cultures and customs. Inspiring us to create warm and sophisticated experiences for those seeking a richer perspective on the world. Each of our hotels cultivates a distinctive style and ambience where we embrace every opportunity to give our guests a personal and enriching experience.

If you'd like to embrace a wider world of experiences and opportunities, we'd like to welcome you to the world's most international luxury hotel brand.

The InterContinental Hotels Group® at Dubai Festival City consists of four hotels. These include the luxury and lifestyle brand InterContinental, the lavish long‑stay InterContinental Residence Suites, the premium Crowne Plaza, and the essentials Holiday Inn & Suites. In addition to over 1,600 rooms, the cluster boasts a selection of 16 restaurants and bars, an impressive 3,800‑square‑metre Event Centre across two levels, the 5,000‑square‑metre Festival Arena by InterContinental, the luxurious Spa InterContinental, and state‑of‑the‑art gym and swimming pool facilities. We are looking for people who are friendly, welcoming, and full of life to join over 1,200 colleagues who are always finding ways to make every guest's experience an enjoyable one. We value the passion and enthusiasm of our colleagues and encourage you to share your passion when you work with us.

A little taste of your day‑to‑day:

• Ensures seamless operation of bar.
• Assists to ensure constant updates of creative cocktail /mocktail offers.
• Assists to ensure trainings of beverage knowledge to entire team.
• Ensures consistency in beverage preparation.
• Provides customer service in accordance to standard operating procedures.
• Ensures reordering, stacking, and cleanliness of bar area.
• Anticipates guests needs by following service behaviour.
• Endeavour to resolve all complaints during shift and logs all complaints in log book for further follow up.
• Assists in the maintenance of service equipment.
• Monitor standards of guest facilities and services.
• Control stock and monitor security procedures.
• Perform monthly inventory and reconciliation.
• Participate in the Bartender Community of the Cluster.
• Perform any reasonable tasks as instructed by Manager.

What we need from you:

• Great communication skills
• Ability to work in a team and in different functions
• Warm and inviting personality
• Ability to think calmly under pressure
• Willingness to learn open‑mindedly
• Willingness to work with a flexible schedule and responds positively to changing requirements including the performance of any tasks requested of you
• Passion for food and curiosity
• Basic organisation skills in restaurant operation

What you can expect from us:

We give our people everything they need to succeed, from a competitive salary that rewards all your hard work to a wide range of benefits designed to help you live your best work life – including impressive room discounts and some of the best training in the business.

Our mission is to welcome everyone and create inclusive teams where we celebrate differences and encourage colleagues to bring their whole selves to work. IHG Hotels & Resorts provides equal employment opportunities to all applicants. We promote a culture of trust, support, and acceptance, always welcoming different backgrounds, experiences, and perspectives.

IHG gives every member of the team the Room to Belong, Room to Grow, and a Room to Make a Difference in a collaborative environment. We know that to work well, we need to feel well – both inside and outside of work – and through our myWellbeing framework, we are committed to supporting wellbeing in your health, lifestyle, and workplace.

So, join us, and you’ll become part of our ever‑growing global family.

At IHG, we’ve made a promise. As one of the world’s leading hotel groups, we’re here to deliver True Hospitality for Good. Making our guests and colleagues feel welcome, cared for, recognised and respected – wherever they are in the world. Want to be part of the journey?