Banquet Waiter Waitress - Waldorf Astoria Ras Al Khaimah

TALENTMATE; Ras Al Khaimah; On-site; AED 60,000 - 120,000; Full time

Job summary

A leading hospitality company is seeking a Banquet Waiter/Waitress for Waldorf Astoria Ras Al Khaimah. This full-time role involves delivering exceptional food and beverage service during events. Candidates should have customer service experience in a supervisory role, excellent communication skills, and the ability to respond to guest needs. This position offers a dynamic work environment where attention to detail and a warm demeanor are crucial for success. Join us to enhance guest experiences at one of the finest venues.

Qualifications

• Customer Service experience in supervisory or above capacity.
• Warm personality, attentive and smartly presentable.
• Ability to listen and respond to demanding guest needs.

Responsibilities

• Prepare banquet areas according to event requirements.
• Welcome guests warmly, ensuring a positive first impression.
• Serve food and beverages efficiently and accurately during events.
• Maintain cleanliness and organization of banquet areas.
• Coordinate with kitchen and service teams to ensure timely delivery.

Skills

Customer Service experience

Excellent interpersonal skills

Ability to work under pressure

Attention to detail

Warm personality

Job description

Banquet Waiter/Waitress

Deliver exceptional food and beverage service during banquet functions, events, and conferences. Ensure a seamless guest experience by setting up event spaces, serving meals and drinks efficiently, and maintaining a professional and courteous demeanor at all times.

Responsibilities

• Prepare banquet areas according to event requirements (tables, chairs, linen, silverware, service stations).
• Welcome guests warmly, ensuring a positive first impression.
• Serve food and beverages efficiently and accurately during events.
• Maintain cleanliness and organization of banquet areas before, during, and after the event.
• Coordinate with kitchen and service teams to ensure timely and accurate delivery of courses.
• Respond promptly to guest requests and communicate any issues or special needs to supervisors.
• Clear tables and reset spaces as needed, adhering to event schedules and transitions.
• Support fellow team members to ensure seamless event execution.
• Comply with Company Health and Safety, Fire Regulations and procedures.

Requirements / Skills

• Customer Service experience in supervisory or above capacity.
• Warm personality, attentive and smartly presentable.
• Ability to listen and respond to demanding Guest needs.
• Excellent interpersonal and communication skills.
• Accountable and resilient.
• Committed to delivering high levels of customer service.
• Ability to work under pressure.
• Previous experience in similar role in a luxury environment (advantage).
• Passion for delivering exceptional levels of guest service.

Job Details

Work Location: Waldorf Astoria Ras Al Khaimah

Schedule: Full-time

Brand: Waldorf Astoria Hotels & Resorts

Job Function: Bars and Restaurants

Role Level: Entry-Level

Country: United Arab Emirates

City: Ras Al Khaimah

Company Industry: Hospitality