Banquet Captain: Lead Service & Guest Experience

Marriott Hotels Resorts; Ras Al Khaimah; On-site; AED 30,000 - 40,000; Full time

Job summary

A leading hotel brand in Ras Al Khaimah is hiring for a position that involves communication of service needs to kitchen staff and ensuring banquet readiness. The ideal candidate should have a high school diploma and at least 2 years of relevant experience, including 1 year in a supervisory role. Strong customer service skills, attention to detail, and the ability to maintain positive relationships are essential. This position provides an opportunity to work in a dynamic environment focused on guest satisfaction.

Qualifications

• At least 2 years of related work experience.
• At least 1 year of supervisory experience.

Responsibilities

• Communicate service needs to chefs and stewards throughout functions.
• Ensure banquet rooms and coffee breaks are ready for service.
• Inspect cleanliness and presentation of all china, glass, and silver.
• Check in with guests to ensure satisfaction.
• Develop and maintain positive working relationships with others.

Skills

Communication skills

Teamwork

Customer service

Attention to detail

Problem-solving

Education

High school diploma or G.E.D. equivalent

Job description

A leading hotel brand in Ras Al Khaimah is hiring for a position that involves communication of service needs to kitchen staff and ensuring banquet readiness. The ideal candidate should have a high school diploma and at least 2 years of relevant experience, including 1 year in a supervisory role. Strong customer service skills, attention to detail, and the ability to maintain positive relationships are essential. This position provides an opportunity to work in a dynamic environment focused on guest satisfaction.