Bank Teller & Customer Experience Pro

Standard Chartered; Dubai; On-site; AED 60,000 - 120,000; Full time

Job summary

An international bank in Dubai is seeking a Cash Teller and Customer Service Representative to handle cash transactions and provide exceptional customer service. The ideal candidate should possess strong communication skills, a background in customer service, and an understanding of AML regulations. This role involves account opening, assisting with inquiries, and promoting new products and services. Competitive salary and benefits are offered, promoting a supportive work environment.

Benefits

Competitive salary

Flexible working options

Proactive wellbeing support

Continuous learning opportunities

Inclusive work culture

Qualifications

• Strong communication skills required to interact with customers effectively.
• Background in customer service to ensure high levels of satisfaction.
• Basic understanding of MS Office tools for operational tasks.
• Knowledge of AML and banking regulations essential for compliance.
• Experience in cash management for handling transactions.

Responsibilities

• Handle cash transactions accurately as a teller.
• Provide excellent customer service and support.
• Open accounts and assist with various customer inquiries.
• Promote digital services to enhance customer experience.
• Capitalize on opportunities for cross-selling products.

Skills

Strong communication skills

Customer Service background

Basic MS Office skills

Understanding of AML & Banking regulations

Cash Management experience

Job description

An international bank in Dubai is seeking a Cash Teller and Customer Service Representative to handle cash transactions and provide exceptional customer service. The ideal candidate should possess strong communication skills, a background in customer service, and an understanding of AML regulations. This role involves account opening, assisting with inquiries, and promoting new products and services. Competitive salary and benefits are offered, promoting a supportive work environment.