Baking Technician

Lesaffre; Dubai; On-site; AED 60,000 - 120,000; Full time

Job summary

A leading food science company in Dubai is seeking a professional for commercial development and customer relations. Responsibilities include providing technical support, organizing training, and conducting market analysis. Candidates should have a food science background and strong communication skills. This full-time role involves no remote work and offers a diverse, human-centered work environment.

Benefits

Being part of an organization with human-centered values

Opportunities for career advancement

Diverse and rewarding work environment

Qualifications

• Diploma or bachelor's degree in food science or in the bakery industry. Experience in craft baking product testing, industrial bread production, and laboratory analysis.
• Strong knowledge of confectionery.
• Excellent written and verbal communication skills.
• Ability to prioritize daily activities in a fast-paced environment.
• Ability to monitor and report on assigned tasks and goals.
• Ability to work with different personalities/teams to build collaboration.
• Customer oriented ideology.
• Sense of confidentiality.

Responsibilities

• Realization of visits to existing distributors with the commercial team.
• Proactive outreach to customers for strong relationships.
• Organizing training for sales teams and customers.
• Participating in seminars and exhibitions.
• Providing technical support and performing product demonstrations.
• Leading projects with industrial customers for product approval.
• Analyzing competitors in the market.
• Offering innovative ideas to improve product quality.

Job description

Your missions :

Commercial Development and Customer Relations

• Realization of visits to existing distributors together with the commercial team to meet the markets needs
• Proactive approach towards customers for a strong relationship and network
• Organizing through the Baking Centre Manager reception/training for sales team and customers based on projects
• Participating/organizing seminars and exhibitions
• For all visits in the field creating a comprehensive report to include data photos to be shared with the commercial team and Baking Centre Manager

Technical Support and Field Activities

• Providing technical support to bakers and performing product demonstrations in the market
• Providing technical support to bakers and conducting demonstrations and benchmarking of products in our in-house facility
• Leading projects on industrial customers to get technical/functional approval of current or tailor-made products to start business
• Data collection from industrial customers to have information in detail
• Close cooperation with commercial and Baking Centre Manager to follow-up projects and improve business

Market Analysis and Product Development

• Analyzing competitors in the market and collecting competitors samples for analysis
• Calculating costs of competitors products in use and offer to the customer Lesaffre products based on the existing price list
• Offering innovative ideas to improve the quality of products and services to customers in the market using Lesaffre product range
• Actively participating in product development based on market needs with his/her Baking Centre Manager and Regional Baking Centre Formulation Manager
• Following-up market trends competition and consumer behaviors to take needed actions on company-related products

Qualifications :

• Diploma or bachelors degree in food science or in the bakery industry. Experience in craft baking product testing industrial bread production and laboratory analysis

Technical Skills :

• Strong knowledge of confectionery
• Excellent written and verbal communication skills

Soft Skills :

• Ability to prioritize daily activities to meet client/internal needs within established timelines in a fast-paced environment
• Ability to monitor and report on assigned tasks goals and objectivesListening to different perspectives and showing flexibility
• Ability to work with different personalities/teams build collaboration and consensus
• Customer oriented ideology
• Sense of confidentiality

Additional Information :

To join us is :

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• Being part of an organization with human-centered values
• Sharing our mission of nourishing and protecting the planet
• Advancing your career in a diverse and rewarding work environment

Remote Work :

No

Employment Type :

Full-time