Baker

Flip retail; Abu Dhabi; On-site; AED 89,280 - 133,920; Full time

Job summary

A global well-being company is seeking a Customer Operations Executive in Abu Dhabi. The role involves handling all aspects of order processes for sports brands and managing consumer accounts. Candidates should ideally have experience in supply chain procedures. This position promises a dynamic work environment focused on delivering excellent business outcomes.

Qualifications

• Ideally with prior experience dealing with Supply Chain procedures.

Responsibilities

• Liable for all pre-season and in-season order process – Sports Brands.
• Manage designated consumer accounts.
• Track incoming and outgoing shipments.
• Support all day-to-day Order Monitoring and Customer support tasks.

Job description

Overview

Customer Operations Executive | Sports | UAE

Concerning GMG: GMG is a global well-being company retailing, dispersing and also making a profile of prominent international and home-grown brand names across sport, food and wellness sectors. Its vision is to motivate people to win in ways that make the world better. Today, GMG's financial investments cover four key verticals: GMG Sports, GMG Food, GMG Wellness, and GMG Durable Goods. Under the possession and monitoring of the Baker family, it has become a leading international firm, connected with the world's most effective and recognized brands in the health market. Functioning throughout the Middle East, North Africa, and Asia, GMG has introduced more than 120 brands into its markets.

Responsibilities

• Liable for all pre-season and in-season order process – Sports Brands
• Take care of designated consumer accounts
• Pre-book order administration, export and regional orders
• Track incoming and outgoing shipments
• PTL and regular order handling
• Generate Period Order Pro Forma Invoices, execution and other sustaining details
• Produce orders for loading daily
• Produce offered Pro Forma and so on for payment and verification on packing
• Register for native land certification in Chamber of Commerce website for all export deliveries
• Provide necessary details to Finance for LC documentation
• Provide delivery information (Invoice, packaging listing, export file as well as AWB) to inform client of upcoming deliveries
• Create replenishment orders and split shipment orders in system as well as provide availability details for client confirmation
• Produce ATP supply listing as well as selection for replenishment orders
• Produce price working sheet, etc., for discount authorizations
• Produce reports — Daily and regular Sales Tracking, schedule, under packing, ready to go, launched order recaps to intend business
• Coordinate with various other internal divisions
• Support all day-to-day Order Monitoring and Customer support tasks to deliver business outcomes

Qualifications

• Ideally with prior experience dealing with Supply Chain procedures