AVP, Fraud Investigations - External Liaison

First Abu Dhabi Bank; Abu Dhabi; On-site; AED 240,000 - 400,000; Full time

Job summary

First Abu Dhabi Bank (FAB) in Abu Dhabi seeks an experienced professional to oversee fraud risk and investigations, integrating risk assessments into products, policies and initiatives. You will review complex processes, support control design, and drive vigilance across high-risk business units to mitigate fraud exposure.

The role requires strong collaboration with risk, technology, and business teams, with focus on continuous improvement, governance, and timely reporting.

Qualifications

• Bachelor's degree in business, Finance, Law or related discipline.
• 5 years' relevant experience in the banking sector.
• Deep understanding of bank products, channels and services.
• Deep understanding of fraud risk in the banking sector.
• Excellent administrative skills.
• Strong communication and presentation skills.

Responsibilities

• Assist in implementing bank-wide fraud assessment and mitigation strategies for key products/channels/segments.
• Support talent development initiatives within the department.
• Enforce adherence to values and ethics across the department.
• Review policies, procedures and controls to ensure regulatory and quality standards are met.
• Identify opportunities for continuous improvement in systems and processes.
• Prepare accurate unit reports in line with FAB requirements.

Skills

Fraud risk knowledge

Banking product understanding

Communication skills

Policy & controls review

Education

Bachelor's degree in business, Finance, Law

Job description

JOB SUMMARY / INTRODUCTION

The Group Fraud Risk & Investigations function is part of the group's Risk Management function and provides second line Fraud Risk oversight for the firm's front office and support/control functions. The purpose of the role is to ensure that the Bank's Products, Policies, Processes, RCSA's and new initiatives are subject to ad hoc, periodic, and ongoing fraud risk assessments and reviews. The incumbent will also be engaged in conducting the reviews of processes of high-risk business so that all associated fraud risks is adequately mitigated. The incumbent is further responsible conducting vigilance activity comprising reviews of loans and cards to identify potential frauds.

KEY RESPONSIBILITIES

• Assist in the implementation of bank-wide fraud assessment & mitigation strategies covering the bank's key products/channels/segments to provide specific and tailored approaches to managing individual and unique fraud risks.
• Assist in talent development initiatives for the assigned department, collaborating with technical/discipline experts and thereby ensure the availability of talent to fit business requirements.
• Act as a role model and drive adherence to organizational values and ethics by employees of the assigned department to foster a value-driven culture within the bank.
• Ensure effective review of functional policies, procedures and controls covering all areas of the function so that all relevant procedural/legislative requirements are fulfilled while delivering a quality, cost-effective service.
• Assist in process of the identification of opportunities for continuous improvement and sustainability of systems, processes and practices considering global standards, productivity improvement and cost reduction.
• Ensure that all unit reports are prepared timely and accurately and meet FAB requirements, policies, and quality standards.
• Engage in review of all amendments to group-wide, high-risk, standard operating procedures.
• Engage business to conduct walkthroughs on new initiatives in order to understand business process and customer journeys with the aim of identifying fraud risk.
• Ensure that SME's from the Investigations, Technology and Strategy verticals are consulted to obtain input to risk assessments.
• Conduct review of group-wide, Risk and Control Self Assessments for business units subjected to elevated levels of fraud risk.
• Work closely with Line Manager to ensure that all fraud risks have been identified and adequately mitigated, or else risk-accepted by the business.
• Conduct vigilance sampling reviews on customer applications for credit and other Bank products to pinpoint fraud controls, policy deviations and potential fraud.
• Assist line manager to act as GFRI SPOC to actively participate and conclude key BRD's and UAT testing as and when required.
• Ensure that Business adopt control recommendations made by business alternatively that the risk in question is accepted by the appropriate risk committee.
• Conduct and conclude timely review of Dynamic Risk Profile report to ensure key findings are shared with Key Risk function stakeholders.
• Act as GFRI SPOC and engage with Digital teams to ensure effective checks and controls are implemented in key digital journeys.
• Ensure that detailed MI and evidence of Vigilance activities is maintained.
• Support & collaborate with other GFRI activities as/when require.

REQUIREMENTS / QUALIFICATIONS

• Bachelor's degree in business, Finance, Law, or a related discipline.
• 5 years' relevant experience in the banking sector.
• In depth understanding of bank products, channels and services.
• In depth understanding of fraud risk in the banking sector.
• Excellent administrative skills.
• Strong communication and presentation skills.

Preferred / Beneficial

• Relevant industry certifications e.g., CFE, CFA, FRM, CAMS etc. is preferred.

About Us:

First Abu Dhabi Bank (FAB) is the largest bank in the UAE and one of the world's largest and safest financial institutions. We offer a comprehensive range of personal and private banking services, including credit cards, Islamic banking, investments, loans, and mortgages. Our commitment to excellence and innovation drives us to provide top-tier financial solutions to our clients.

Life at FAB:

Working at FAB means being part of a team of talented and passionate individuals with a shared vision to support the ambitions of our stakeholders to "Grow Stronger." We embrace the needs of our customers across the globe with a sense of responsibility and confidence driven by extensive expertise that can only be delivered by an ambitious world-class organization

Career Development:

FAB offers unique career choices, a chance to innovate, craft solutions for the future, and express yourself in a performance-based culture that will unleash the best in you. Whether you are an experienced professional or just starting your career, FAB provides a range of learning and development initiatives to support all employees through training and skill development.

Our Values:

At FAB, we place our customers at the core of our activities, live our values each day in every way, celebrate achievements, and empower each other to deliver leading solutions. We have structured plans for the recruitment and career progression of Emirati talent to enable them to make a mark in the financial and banking sector both regionally and globaly that rewards your hard work and dedication.

Join our team and be part of a journey to shape the future of banking.