AVP, Digital Product Strategy & Platform Lead

Rakbank; Dubai; On-site; AED 350,000 - 550,000; Full time

Job summary

Protego is seeking an AVP - Digital Product Owner to drive the strategy, development, and enhancement of its digital ecosystem including customer-facing platforms and CRM capabilities. The role focuses on defining the product vision, managing the roadmap, and delivering innovative digital solutions for a leading technology-enabled insurance broker.

You will collaborate with technology teams to ensure scalable, secure, and customer-centric platform development, while driving automation journeys

Qualifications

• Bachelor's degree and professional certifications such as PSPO, CSPO, Agile Product Management, Scrum, or equivalent.

Responsibilities

• Define and execute the digital product roadmap aligned with Protego's business objectives and growth strategy.
• Own the digital platform strategy, governance framework, and ongoing enhancement initiatives.
• Identify opportunities to leverage Open Finance, Open Banking, and Open Insurance capabilities to improve customer acquisition, retention, and cross-selling outcomes.
• Lead development and enhancement of Protego's digital insurance marketplace and customer journeys.
• Drive the implementation of customer self-service capabilities and digital engagement solutions.

Education

Bachelor's Degree in Business Administration, Technology, Computer Science, Engineering, or a related discipline

Job description

Protego is seeking an AVP - Digital Product Owner to drive the strategy, development, and enhancement of its digital ecosystem including customer-facing platforms and CRM capabilities. The role focuses on defining the product vision, managing the roadmap, and delivering innovative digital solutions for a leading technology-enabled insurance broker.

You will collaborate with technology teams to ensure scalable, secure, and customer-centric platform development, while driving automation journeys