Aviation Systems Architect for Operational Excellence

Etihad; Abu Dhabi; On-site; AED 150,000 - 210,000; Full time

Job summary

Etihad Airways is seeking a Solutions Architect to define and drive the technology architecture enabling seamless operations and guest experiences across the organisation. You will design scalable, resilient solutions connecting operational processes, enterprise systems, data platforms and digital channels.

You will partner with business stakeholders, product teams and technology delivery functions to ensure alignment with enterprise standards while leveraging cloud, AI and automation to improve

Qualifications

• 7+ years of experience in Solution, application, or Enterprise Architecture.
• Experience designing technology solutions for airline operations.
• Strong knowledge of APIs, microservices, integration architectures.
• Experience with cloud platforms, preferably Microsoft Azure, including data platforms and AI capabilities.
• Hands-on experience using AI, automation, APIs, and cloud technologies to develop prototypes.
• Experience applying TOGAF to define architectures, roadmaps, governance, and standards.
• Experience working in Agile/SAFe delivery environments.

Responsibilities

• Define and govern solution architectures that support operational capabilities and transformation initiatives.
• Design scalable solutions across key operational domains, including Flight Operations, Technical, Training, and Network Operations.
• Architect integrations between operational systems, enterprise platforms, and third-party solutions.
• Enable real-time operational visibility and automation through event-driven architectures, monitoring, analytics, and workflow capabilities.
• Ensure operational data is secure, governed, and accessible for reporting, analytics, AI, and automation use cases.
• Partner with business stakeholders to translate operational priorities into roadmaps and designs.
• Evaluate technology and vendor solutions for alignment with architecture and cost objectives.
• Provide architectural leadership and technical assurance to product, delivery, engineering, and vendor teams.
• Maintain architecture artefacts and manage risks, debt, and opportunities for standardisation.
• Promote adoption of emerging technologies where measurable business value is delivered.
• Support agile delivery by establishing architecture guardrails for rapid delivery.
• Collaborate across Digital, Data, Technology, Finance, Procurement, Customer, and Operations to deliver outcomes.

Skills

APIs & Microservices

Agile / SAFe

Stakeholder communication

Architecture governance

Cloud architecture (Azure)

Data governance & security

Education

Bachelor's or Master's degree in CS/Engineering/IS

Tools

Azure Cloud Platform

TOGAF framework

API Management / Integration

AI/ML prototyping

Job description

Etihad Airways is seeking a Solutions Architect to define and drive the technology architecture enabling seamless operations and guest experiences across the organisation. You will design scalable, resilient solutions connecting operational processes, enterprise systems, data platforms and digital channels.

You will partner with business stakeholders, product teams and technology delivery functions to ensure alignment with enterprise standards while leveraging cloud, AI and automation to improve