Automotive Call Centre Agent (UAE National) | Commission

Alba Corporation; Dubai; On-site; AED 60,000 - 120,000; Full time

Job summary

A leading automotive company in Dubai is seeking a UAE National Call Centre Agent to deliver exceptional customer service. This full-time on-site position offers a competitive salary range of 5,000 – 8,500 AED, along with incentives, medical insurance, and career development opportunities. Ideal candidates will have 1–2 years in customer service, strong communication skills in English and Arabic, and a commitment to customer satisfaction.

Benefits

Medical insurance

30 days of paid annual leave

Career development and training opportunities

Qualifications

• 1–2 years of experience in customer service, preferably in automotive or call centre environments.
• UAE National with Family Book.
• Familiarity with CRM systems and Microsoft Office tools.

Responsibilities

• Handle inbound and outbound customer calls.
• Book vehicle service appointments and follow up on requests.
• Provide information about products and services.
• Resolve customer concerns efficiently.

Skills

Excellent verbal and written communication in English

Attention to detail

Customer-first mindset

Ability to manage multiple tasks

Education

High school diploma or equivalent

Tools

CRM systems

Microsoft Office

Job description

A leading automotive company in Dubai is seeking a UAE National Call Centre Agent to deliver exceptional customer service. This full-time on-site position offers a competitive salary range of 5,000 – 8,500 AED, along with incentives, medical insurance, and career development opportunities. Ideal candidates will have 1–2 years in customer service, strong communication skills in English and Arabic, and a commitment to customer satisfaction.