JOB PURPOSE:
To lead the planning, execution, and adoption of Artificial Intelligence (AI), Generative AI, Intelligent Automation, and emerging technology initiatives across Dubai Chambers. The role will drive AI transformation projects, coordinate cross-functional stakeholders, manage technology partners, and ensure successful implementation of AI solutions that enhance operational efficiency, customer experience, and organizational innovation.
KEY ACCOUNTABILITIES:
AI Transformation Strategy & Implementation
- Lead the implementation of Dubai Chambers' AI transformation roadmap.
- Identify and prioritize AI use cases across business functions.
- Support the deployment of AI, Generative AI, and intelligent automation solutions.
- Ensure alignment between AI initiatives and organizational objectives.
AI Project & Program Management
- Manage end-to-end AI and automation projects from concept through implementation.
- Develop project plans, timelines, governance frameworks, and performance metrics.
- Coordinate stakeholders, vendors, and internal teams to ensure successful delivery.
- Monitor project risks, dependencies, budgets, and implementation progress.
AI Innovation & Emerging Technologies
- Monitor developments in AI, Generative AI, Agentic AI, automation, and emerging technologies.
- Evaluate innovative solutions and recommend adoption opportunities.
- Conduct pilot programs and proof-of-concept initiatives.
- Support business cases for AI investments and technology adoption
Intelligent Automation & Process Optimization
- Identify opportunities to automate and optimize business processes.
- Collaborate with departments to redesign workflows using AI and automation technologies.
- Measure and track efficiency improvements and business benefits.
Stakeholder Engagement & Change Management
- Engage with business units to understand operational requirements and transformation opportunities.
- Promote AI awareness and adoption across the organization.
- Support change management activities associated with AI implementation.
- Deliver presentations, workshops, and awareness sessions to stakeholders.
Vendor & Technology Management
- Manage relationships with AI technology providers, consultants, and implementation partners.
- Participate in solution evaluations, procurement activities, and vendor assessments.
- Monitor vendor performance and ensure delivery against agreed objectives.
Governance & Responsible AI
- Support the development and implementation of AI governance frameworks.
- Ensure compliance with cybersecurity, data privacy, and ethical AI requirements.
- Promote responsible and secure use of AI technologies across Dubai Chambers.
QUALIFICATIONS & EXPERIENCE:
Minimum Qualification
- Bachelor's Degree in Computer Science, Artificial Intelligence, Data Science, Information Systems, Engineering, Digital Transformation, or a related field.
Preferred Qualification
- Master's Degree in Artificial Intelligence, Digital Transformation, Technology Management, Business Administration, or a related discipline.
Professional Certifications (Preferred)
- PMP or PRINCE2
- Agile / Scrum Certification
- AI, Cloud, or Digital Transformation Certifications
Minimum Experience and Skills
- 6–8 years of experience in technology, digital transformation, project management, or innovation.
- Minimum 3–5 years leading AI, automation, digital transformation, or emerging technology initiatives.
- Experience managing cross-functional projects and external technology partners.
Preferred Experience
- Experience implementing AI, Generative AI, Copilot, automation, or intelligent workflow solutions.
- Experience within government, semi-government, large enterprise, or digital transformation environments.
- Experience managing enterprise-wide technology adoption programs.