Associate Director

Nagarro; Remote; AED 120,000 - 200,000; Full time

Job summary

A leading technology firm in the United Arab Emirates is seeking a Client Growth Partner to support existing clients and generate new business in the education sector within the MENA region. The role involves managing sales processes, preparing executive-level presentations, and maintaining strong relationships with educational clients. The position requires exceptional sales skills and a commitment to client satisfaction in a full-time capacity with remote work flexibility.

Responsibilities

• Work closely with education practice team to identify prospects and manage sales cycle.
• Prepare concise and accurate reports and proposals for presentations.
• Achieve sales goals through effective sales processes and negotiations.
• Build relationships with existing clients to ensure account growth.
• Collaborate with Delivery Manager to handle delivery issues.
• Identify service improvements to enhance customer satisfaction.
• Manage contractual and financial aspects of client agreements.

Skills

Sales skills in Education Field

Job description

Must have Skills

• Sales skills in Education Field.

Job Description

We are looking to add client growth partner who can play account manager role for existing client as well as bring new clients in MENA region in education space.

Roles and Responsibilities

• Work closely with education practice team and geo sales to identify appropriate prospects set appointments make effective qualifying sales calls and manage sales cycle to close new business in education sector.
• Prepare professional complete concise and accurate reports proposals decks and other documentation as required for executive-level presentations.
• Achieve sales goals by assessing current client needs and following a defined selling process with potential buyers including negotiating and closing legal agreements and utilizing product demos and presentations.
• Work closely with existing educational clients in the region to ensure account growth.
• Responsible for relationship building and establishing Nagarro as a trusted partner by working closely with the customer.
• Seek references/testimonials from customer Delivery excellence dimension Captures customers vision and ensures the delivery meets the expectation.
• Works and collaborates with Delivery Manager to smoothen out delivery issues (progress cost budgets etc. and manage client expectations. Identifies topics on which Nagarro can innovate and consult to create strategic breakthroughs for the client business.
• Identifies service improvements to increase customer satisfaction.
• Acts as the escalation point for onsite resources when issues arise with resources and manages any dispute or conflict.
• Manages the contractual financial and legal aspects (Invoicing receivable MSA SOWs renewals etc.

Remote Work

Yes

Employment Type

Fulltime