Assistant Relationship Management

Keyper; Dubai; On-site; AED 60,000 - 120,000; Full time

Job summary

A property management technology firm in Dubai seeks an Assistant Relationship Manager (ARM) to support Relationship Managers and Sales Agents. The role involves tasks like managing investor landlord portfolios, administering Salesforce data, and assisting in property management. Ideal candidates should have a bachelor’s degree and at least 1-2 years of customer service experience, particularly in real estate or property management.

Qualifications

• Bachelor's degree in a relevant field.
• 1-2 years of experience in customer service.
• Experience in property management or real estate.

Responsibilities

• Support Relationship Managers in managing investor landlord portfolios.
• Handle Salesforce data entry and contract preparations.
• Assist in property management tasks including tenancy creation.

Skills

Data-driven decision-making

Effective communication

Problem-solving

Financial acumen

Education

Bachelor’s degree in Business Administration, Real Estate, or a related field

1-2 years of experience in a customer service role

Experience in property management or real estate

Proficiency in Salesforce and other CRM systems

Proficient in Microsoft Office Suite

Tools

Salesforce

Microsoft Office Suite

Job description

About Keyper

At Keyper, we empower property managers with advanced technology to efficiently manage and enhance their property portfolios. Our comprehensive services facilitate everything from real-time performance monitoring to seamless digital transactions, all designed to optimize property management.Learn more at Keyper.

Job Title

Assistant Relationship Manager (ARM) - Onboarding

Key Responsibilities

• Support Relationship Managers and Sales Agents in managing investor landlord portfolios.

• Administer Salesforce data entry and handle various contract preparations.

• Assist in property management tasks including new tenancy creation, renewals, and payment recording.

• Collaborate with the finance team to ensure accurate data entry and address payment concerns.

• Support the tech team in testing operational tools and enhancing system workflows.

• Liaise with the product team to provide operational insights and support data team requirements.

Desired Skills

• Data-driven decision-making.

• Effective communication.

• Problem-solving.

• Financial acumen.

Qualifications

• Bachelor’s degree in Business Administration, Real Estate, or a related field.

• Minimum of 1-2 years of experience in a customer service role.

• Experience in a support role within the property management or real estate industry.

• Proficiency in Salesforce and other CRM systems.

• Strong organizational and multitasking skills.

• Excellent communication and interpersonal skills.

• Detail-oriented with a strong focus on accuracy and quality.

• Proficient in Microsoft Office Suite and customer service software.

• Ability to work flexible hours, including weekends.