Assistant Manager - Housekeeping - Jumeirah Al Qasr

Jumeirah Group - Other locations; United Arab Emirates; On-site; AED 25,000 - 60,000; Full time

Job summary

A luxury hospitality company is seeking an Assistant Manager - Housekeeping to oversee housekeeping staff and ensure high cleanliness standards at their property. Responsibilities include supervising staff, conducting inspections, managing cleaning schedules, and handling guest feedback. Ideal candidates should possess strong housekeeping and management skills, alongside relevant qualifications. The role offers a competitive tax-free salary in UAE Dirhams and a comprehensive benefits package including healthcare and learning opportunities.

Benefits

Supportive and inclusive work environment

Access to Learning & Development programmes

Colleague discounts on food and hotel stays

Comprehensive healthcare and life insurance

Paid annual leave

Qualifications

• Bachelor’s degree desirable, preferably in Hotel Management.
• Proven experience in housekeeping, preferably in a supervisory role.
• Strong knowledge of cleaning techniques and staff management.

Responsibilities

• Supervise housekeeping attendants to ensure efficient service delivery.
• Conduct inspections of guest rooms and public areas for cleanliness.
• Handle guest complaints professionally.

Skills

Housekeeping management

Communication

Problem-solving

Organizational skills

Education

Bachelor’s degree in Hotel Management

Certificate in Health, Safety & Environment

Job description

About Jumeirah

Jumeirah, a global leader in luxury hospitality and a member of Dubai Holding, operates a portfolio of 31 exceptional properties across 13 countries in the Middle East, Europe, Asia, and Africa. In 1999, Jumeirah changed the face of luxury hospitality with the opening of the iconic Jumeirah Burj Al Arab and since then the brand has become known for its distinguished beachfront resorts, esteemed city hotels, and exclusive branded residences. Jumeirah is synonymous with Arabian luxury hospitality and the ability to craft distinctive, purposeful experiences for the world’s most discerning travellers.

About Madinat Jumeirah

Set along a two-kilometre stretch of private coastline, Madinat Jumeirah is a beachfront resort comprising four distinctive hotels. Each offers uninterrupted views of the Arabian Gulf and the iconic Jumeirah Burj Al Arab, with experiences ranging from the contemporary elegance of Jumeirah Al Naseem to the majestic Arabesque charm of Jumeirah Al Qasr. Guests can also enjoy the serene waterfront setting of Jumeirah Mina Al Salam and the secluded Arabian houses of Jumeirah Dar Al Masyaf. Together, they form a one‑of‑a‑kind destination rooted in Arabian luxury hospitality. The resort features over 20 curated restaurants and lounges, the traditional Souk Madinat Jumeirah, dedicated kids’ clubs and some of the region’s most versatile event and conference spaces.

About the Job

An exciting opportunity has arisen for an Assistant Manager - Housekeeping to join Jumeirah Al Qasr. The main duties and responsibilities of this role include:

• Supervise and coordinate housekeeping attendants, ensuring efficient service delivery, punctuality, and adherence to grooming and uniform standards.
• Conduct regular inspections of guest rooms, corridors, public areas, and back‑of‑house spaces to ensure cleanliness, proper maintenance, and readiness for guests.
• Manage deep cleaning schedules, maintain accurate records, and follow up on out‑of‑order rooms to ensure timely completion of tasks.
• Handle guest complaints professionally in line with customer feedback SOPs.
• Assist with inventories, supplier coordination, and administrative tasks, ensuring resources are available and documentation is accurate.
• Support staff development by providing training, performance evaluations, and ensuring compliance with fire, hygiene, health, and safety policies.

About You

The ideal candidate for this position will have the following experience and qualifications:

• Bachelor’s degree desirable, preferably with a diploma in Hotel Management
• Certificate in Health, Safety & Environment (HS&E).
• Proven experience in housekeeping or hospitality operations, preferably in a supervisory role
• Strong knowledge of cleaning techniques, equipment, chemicals, safety procedures, and staff management
• Excellent organizational, communication, and problem‑solving skills, with basic computer proficiency for reporting and record‑keeping

About the Benefits

At Jumeirah, we are dedicated to fostering a workplace where colleagues feel valued, supported, and inspired to grow. Our benefits package reflects this commitment by combining rewarding financial incentives, comprehensive healthcare, and opportunities for professional development.

Benefits include:

• Supportive and inclusive work environment
• Access to Learning & Development programmes and clear career pathways
• Opportunities for internal mobility within our global network
• Colleague discounts on food, beverage, and hotel stays worldwide
• Comprehensive healthcare and life insurance coverage
• Paid annual leave entitlement
• Performance‑based incentives tailored to your role
• Competitive tax‑free salary paid in UAE Dirhams (AED)