Job Purpose:
The Assistant Manager – Fleet Administration is responsible for managing and overseeing the administrative backbone of fleet operations with a strong focus on insurance management, fuel control, fines management, accident estimation, PDI & registration of new units, supplier coordination, and GPS tracking operations. This role ensures full compliance, cost control, accurate documentation, and operational continuity across the entire fleet.
Roles and Responsibilities:
PRO & Government Transactions
- Coordinate with government entities (RTA, Police, Traffic Departments, Insurance Authorities).
- Handle vehicle registration, renewal, permit processing, and all regulatory documentation.
- Resolve traffic violations, black points, and legal/administrative requirements.
- Preparing the Letters for Hayaza.
- Contracting the customers to clear the block fines.
- Releasing the impounded vehicles.
- Following up with all the government entities.
- Writing all the NOC and the Arabic Letters upon request.
Insurance Management
- Manage and renew fleet insurance policies (comprehensive/third-party).
- Handle insurance claims for accidents, damages, and total-loss cases.
- Coordinate assessments with insurance surveyors and ensure fast claim settlement.
- Maintain insurance logs, policy validity trackers, and claim cost reports.
Fuel Control & Consumption Monitoring
- Monitor and control fuel station / Cards, fuel authorizations, and consumption patterns.
- Identify misuse, abnormal usage, or operational inefficiencies.
- Preparing the reconciliation and reordering the fuel.
- Generate monthly cost-per-km and fuel consumption reports.
- Coordinate with fuel providers for card issuance, blocking, replacement, and reconciliation.
Fines & Block Fine Management
- Monitor and manage all fleet fines across traffic systems (RTA, SALIK, police, municipalities).
- Track outstanding fines and handle clearance and payment approvals.
- Investigate repeated violations and upscale high-risk driver behavior.
- Maintain fine logs and compliance reporting.
Accident & Damage Estimation
- Conduct or coordinate physical inspections for accident/damage cases.
- Prepare repair estimates and assess cost against insurance/driver liability.
- Verify workshop quotations and ensure accurate job card documentation.
- Follow up until repair completion and vehicle return to service.
- Prepare the damage estimation to be charged to the customers.
New Vehicle PDI, Preparation & Registration
- Oversee pre-delivery inspection (PDI) with dealers to ensure vehicle readiness.
- Verify accessories installation, branding, fleet specifications, and operational requirements.
- Manage registration/plate issuance and ensure new vehicles enter the fleet system correctly.
- Coordinate with workshop for internal preparation and asset tagging.
Dealer & Supplier Coordination
- Maintain daily communication with vehicle dealers, spare parts suppliers, tyre vendors, GPS providers, and workshop contractors.
- Ensure timely delivery of parts, vehicles, and services according to SLAs.
- Evaluate supplier performance and support procurement in negotiation processes.
- Maintain contract documents, LPO follow-ups, and service quality control.
GPS Tracking & Telematics Management
- Oversee installation, activation, and maintenance of GPS/IVMS units.
- Monitor live tracking, route deviations, idling, harsh driving events, and asset utilization.
- Work with the GPS vendor to resolve system issues and ensure full fleet visibility.
- Generate telematics reports for management, safety team, and operations.
Reporting & Administration
- Maintain updated fleet records: registration, insurance, fuel, telematics, fines, and cost summaries.
- Prepare weekly/monthly reports including accident logs, PDI status, new vehicle onboarding, and fuel KPI sheets.
- Support audits, compliance checks, and data verification processes.
Vehicles Renewal Across the Fleet (Registration Management)
- Manage and track the renewal schedule of all fleet vehicles, ensuring zero expiry or downtime due to registration delays.
- Monitor upcoming expiry dates for registration cards, plates, permits, and commercial vehicle licenses.
- Coordinate with RTA, Traffic Departments, and Tasjeel/ other test centers for timely inspection and renewal.
- Organize vehicle movement to testing centers and ensure all documents (insurance, ID, fleet records) are ready.
- Ensure all renewal fees, inspection charges, and document uploads are processed on time.
- Maintain a fully updated renewal tracker with status (due, in-process, completed).
- Communicate with drivers, operations, and workshop teams to ensure vehicles are available for renewal inspections.
- Resolve any renewal rejections, technical issues, or compliance violations flagged during testing.
- Upload new registration cards into the fleet system and archive documentation for audit readiness.
- Prepare monthly reports on renewal performance, overdue units, and operational risks caused by renewal delays.
Education Qualification and Experience:
- Diploma or bachelor’s in business, Automotive, Logistics, or similar.
- Proficiency in MS Excel, fleet management software, and telematics platforms.
- Strong knowledge of RTA regulations, insurance processes, and fleet systems.
- 5–10 years of experience in fleet administration experience in car rental industry.
- Local (UAE or GCC) experience is must; international exposure is a plus, especially in similar operational roles
Please note that only shortlisted candidates will be contacted. Thank you for your interest in joining .