Assistant Manager - Colleagues Accommodation

Jumeirah Group - Other locations; United Arab Emirates; On-site; AED 60,000 - 120,000; Full time

Job summary

A luxury hospitality provider is looking for an Assistant Manager - Colleagues Accommodation in the United Arab Emirates. This role involves overseeing the daily operations of colleague accommodation, ensuring a safe and welcoming environment, and supporting the team to enhance the living experience. Candidates should have 2–3 years of relevant experience, leadership skills, and a related degree. The position offers a competitive, tax-free salary, comprehensive healthcare, and opportunities for career growth within the global network.

Benefits

Supportive and inclusive work environment

Learning & Development programmes

Colleague discounts on food and hotel stays

Comprehensive healthcare and life insurance

Paid annual leave

Performance-based incentives

Qualifications

• 2-3 years of experience in accommodation services, staff housing management, or customer service in hospitality.
• Ability to handle confidential matters discreetly and manage operations effectively.
• High level of organization and attention to detail.

Responsibilities

• Oversee daily operations of colleague accommodation ensuring a welcoming environment.
• Lead and support accommodation team, fostering positive culture.
• Identify opportunities to improve colleague living experience.
• Ensure compliance with health, safety, and regulatory standards.
• Manage room allocations and transportation arrangements.
• Act as primary contact for accommodation concerns.

Skills

Leadership and people management skills

Strong problem-solving abilities

Excellent communication skills

Understanding of health & safety standards

Education

Diploma or bachelor’s degree in hospitality, Business Administration, Facilities Management, HR, or related field

Job description

About Jumeirah

Jumeirah, a global leader in luxury hospitality and a member of Dubai Holding, operates an exceptional portfolio of 29 properties across 11 countries in the Middle East, Europe, and Asia. In 1999, Jumeirah changed the face of luxury hospitality with the opening of the iconic Jumeirah Burj Al Arab and the brand is now renowned worldwide for its distinguished beachfront resorts, esteemed city hotels and exclusive residences. From the contemporary Maldivian island paradise at Jumeirah Olhahali Island to the art-inspired Jumeirah Capri Palace in Italy and the modern twist on a British classic at Jumeirah Carlton Tower in London, the brand has become synonymous with warm and generous service and the ability to craft distinctive and purposeful experiences that bring joy to guests from across the world.

About Jumeirah Saadiyat Island

Nestled within Abu Dhabi’s pristine coastline, Jumeirah Saadiyat Island is one of Jumeirah’s flagship eco-conscious properties and the first in the Middle East to earn the Ocean Champion Badge from The Oceanic Standard. The resort offers direct beachfront access, a range of ocean-inspired accommodation including private villas, seven dining venues, and a dedicated wellness centre and spa, with innovative treatments and therapies.

About the Job

An exciting opportunity has arisen for an Assistant Manager - Colleagues Accommodation to join Jumeirah Saadiyat Island

Responsibilities

• Oversee the daily operations of colleague accommodation, ensuring a safe, clean, and welcoming living environment that reflects Jumeirah’s luxury standards.
• Lead and support the accommodation team, fostering a positive culture while ensuring all colleagues feel valued, engaged, and well taken care of.
• Drive continual improvement by identifying opportunities to elevate the colleague living experience through enhanced facilities, services, and wellbeing initiatives.
• Ensure full compliance with health, safety, and regulatory standards, proactively addressing issues and coordinating maintenance to guarantee seamless operations.
• Manage room allocations, occupancy records, and transportation arrangements, ensuring efficient processes and smooth coordination with internal departments.
• Deliver exceptional colleague support, acting as the primary point of contact for accommodation concerns and resolving matters promptly and professionally.

About You

The ideal candidate for this position will have the following experience and qualifications:

• 2–3 years of experience in accommodation services, staff housing management, facilities operations, or guest/customer service roles within hospitality, residential, retail, or business sectors.
• Qualifications/Education: Diploma or bachelor’s degree in hospitality, Business Administration, Facilities Management, HR, or any related field.
• Technical & Soft Skills: Strong leadership and people management skills; solid understanding of health & safety standards; ability to manage housing operations and maintenance coordination; excellent communication, problem‑solving, and service‑oriented mindset.
• Additional: Ability to handle confidential colleague matters discreetly; resilience in a fast‑paced environment; high level of organization and attention to detail

About the Benefits

At Jumeirah, we are dedicated to fostering a workplace where colleagues feel valued, supported, and inspired to grow. Our benefits package reflects this commitment by combining rewarding financial incentives, comprehensive healthcare, and opportunities for professional development.

Benefits include:

• Supportive and inclusive work environment
• Access to Learning & Development programmes and clear career pathways
• Opportunities for internal mobility within our global network
• Colleague discounts on food, beverage, and hotel stays worldwide
• Comprehensive healthcare and life insurance coverage
• Paid annual leave entitlement
• Performance-based incentives tailored to your role
• Competitive tax‑free salary paid in UAE Dirhams (AED)